Housing Waste and Recycling Advisor - Fixed term 12 months
| Posting date: | 18 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £26,011 - £27,380 per annum |
| Hours: | Full time |
| Closing date: | 30 September 2025 |
| Location: | Lyndhurst, Hampshire |
| Remote working: | On-site only |
| Company: | New Forest District Council |
| Job type: | Contract |
| Job reference: |
Summary
Do you want to make a difference supporting our housing tenants and helping us shape the future of waste and recycling for the New Forest?
An opportunity has arisen for a Waste and Recycling Advisor to join our Housing Resident Services team. Supported by the Tenant Engagement Manager and team you will work together with the Waste and Recycling Team and our Council Housing Teams to help guide and support our tenants through the waste and recycling service changes for 2025 and 2026.
Are you good at working with and helping people?
You will be able to engage, and build excellent relationships with our tenants, Housing Residents Services Teams, and other key stakeholders, providing information that will help drive behaviour change and enable the successful transition to the new waste and recycling service in partnership with tenants. This will involve answering tenant enquiries, undertaking visits to communities and schemes, processing requests, and resolving issues. We must ensure our tenants are fully informed and able to participate in the new recycling initiatives and you will be pivotal to the success of the service changes and the anticipated increase in recycling across the district.
Are you passionate about recycling more and wasting less?
You do not need any formal training or experience in the waste and recycling industry as all training will be provided. However, you must share our passion for tackling climate change, by reducing our waste, reusing what we can and recycling more. You will act as the tenant facing representative for service change enquiries, supporting residents with face-to-face visits to properties and sharing best practice.
You’ll have:
A minimum of GCSE education including Maths and English to grade C or equivalent and will be a confident communicator, written, verbally and face to face.
You may have experience of working within the community and strong commitment to customer care.
It is essential for this role that you can drive and have access to your own vehicle.
What’s in it for you?
£26,011 - £27,380 per annum
23 days annual leave plus bank holidays plus an additional 5 days after 5 years continuous local government service
Local Government Pension Scheme and AVC provision
Hybrid working
Employee Assistance Programme (free 24 hour legal, financial and personal advice for employees)
Wide range of employee discounts at high street retailers, including supermarkets, stores, and restaurants
A Cycle to Work scheme which could save you around 40 percent on cycles and accessories
About us
As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our aims.
At NFDC we believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally, where ideas are actively sought and self-development promoted. We also recognise the value of a highly motivated and engaged workforce and we actively promote a good work/life balance. We’re keen to support career development and help all colleagues to be the best they can be.
We are proud of our values, please watch this short video to find out more. LEAF Learning Empathy Ambition Fairness (youtube.com)
If you're ambitious and passionate, are driven to deliver, and want to be part of our team, we welcome your application.
To view full details of what you can expect from working for NFDC and to view the full job description, please click on the candidate pack attached.
Click here to see why employees think that New Forest District Council is a great place to work: Working for NFDC
After reading the job description of what the role will involve, you feel you would like an informal chat about the role, please contact David Brown at david.brown@nfdc.gov.uk
Closing date: 11pm on Tuesday 30th September 2025
Interview Date: Wednesday 8th October 2025
An opportunity has arisen for a Waste and Recycling Advisor to join our Housing Resident Services team. Supported by the Tenant Engagement Manager and team you will work together with the Waste and Recycling Team and our Council Housing Teams to help guide and support our tenants through the waste and recycling service changes for 2025 and 2026.
Are you good at working with and helping people?
You will be able to engage, and build excellent relationships with our tenants, Housing Residents Services Teams, and other key stakeholders, providing information that will help drive behaviour change and enable the successful transition to the new waste and recycling service in partnership with tenants. This will involve answering tenant enquiries, undertaking visits to communities and schemes, processing requests, and resolving issues. We must ensure our tenants are fully informed and able to participate in the new recycling initiatives and you will be pivotal to the success of the service changes and the anticipated increase in recycling across the district.
Are you passionate about recycling more and wasting less?
You do not need any formal training or experience in the waste and recycling industry as all training will be provided. However, you must share our passion for tackling climate change, by reducing our waste, reusing what we can and recycling more. You will act as the tenant facing representative for service change enquiries, supporting residents with face-to-face visits to properties and sharing best practice.
You’ll have:
A minimum of GCSE education including Maths and English to grade C or equivalent and will be a confident communicator, written, verbally and face to face.
You may have experience of working within the community and strong commitment to customer care.
It is essential for this role that you can drive and have access to your own vehicle.
What’s in it for you?
£26,011 - £27,380 per annum
23 days annual leave plus bank holidays plus an additional 5 days after 5 years continuous local government service
Local Government Pension Scheme and AVC provision
Hybrid working
Employee Assistance Programme (free 24 hour legal, financial and personal advice for employees)
Wide range of employee discounts at high street retailers, including supermarkets, stores, and restaurants
A Cycle to Work scheme which could save you around 40 percent on cycles and accessories
About us
As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our aims.
At NFDC we believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally, where ideas are actively sought and self-development promoted. We also recognise the value of a highly motivated and engaged workforce and we actively promote a good work/life balance. We’re keen to support career development and help all colleagues to be the best they can be.
We are proud of our values, please watch this short video to find out more. LEAF Learning Empathy Ambition Fairness (youtube.com)
If you're ambitious and passionate, are driven to deliver, and want to be part of our team, we welcome your application.
To view full details of what you can expect from working for NFDC and to view the full job description, please click on the candidate pack attached.
Click here to see why employees think that New Forest District Council is a great place to work: Working for NFDC
After reading the job description of what the role will involve, you feel you would like an informal chat about the role, please contact David Brown at david.brown@nfdc.gov.uk
Closing date: 11pm on Tuesday 30th September 2025
Interview Date: Wednesday 8th October 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.