Service Manager Assessment PO8
| Posting date: | 18 September 2025 |
|---|---|
| Salary: | £42.47 per hour |
| Hours: | Full time |
| Closing date: | 25 September 2025 |
| Location: | North London, London |
| Remote working: | On-site only |
| Company: | Ben Recruitment Ltd |
| Job type: | Contract |
| Job reference: | BRRQ1605609092025 |
Summary
Service Manager Assessment PO8
Description
We are seeking an experienced and dedicated Service Manager for the Assessments team at the PO8 level. In this pivotal role, you will be responsible for managing the day-to-day operations of our assessment services, ensuring that we uphold the highest standards of quality and efficiency. This position requires a strong leader who can collaborate effectively with various stakeholders, including staff, management, and external partners, to optimize processes and deliver excellent service outcomes. The ideal candidate will have a proven track record in service management, possess exceptional organizational skills, and be adept at problem-solving in a fast-paced environment. You will play a critical role in shaping the strategic direction of the assessments function, implementing best practices, and driving continuous improvement initiatives. Furthermore, you will oversee the team’s performance, provide guidance and mentorship to staff, and ensure that our assessment processes align with organizational goals and standards. This is an excellent opportunity to make a significant impact in a key area of our operations while supporting the professional growth of team members. If you are passionate about service excellence and have a vision for enhancing assessment practices, we encourage you to apply.
Responsibilities
Lead the assessment services team to achieve operational objectives.
Develop and implement service policies and procedures that enhance efficiency.
Monitor and evaluate service delivery frameworks to ensure compliance with standards.
Collaborate with stakeholders to identify and address service improvement opportunities.
Provide leadership and support to team members, fostering their professional development.
Analyze performance metrics to drive data-informed decision-making and improvements.
Manage budgets related to assessment services and ensure cost-effectiveness.
Requirements
Proven experience in service management or a similar role within an organizational context.
Strong leadership skills with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills for effective stakeholder engagement.
Solid analytical skills for performance metrics assessment and strategic planning.
Experience in developing and implementing service improvement initiatives.
Knowledge of assessment methodologies and best practices in service delivery.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £42.47
Location: North London, London
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK
Description
We are seeking an experienced and dedicated Service Manager for the Assessments team at the PO8 level. In this pivotal role, you will be responsible for managing the day-to-day operations of our assessment services, ensuring that we uphold the highest standards of quality and efficiency. This position requires a strong leader who can collaborate effectively with various stakeholders, including staff, management, and external partners, to optimize processes and deliver excellent service outcomes. The ideal candidate will have a proven track record in service management, possess exceptional organizational skills, and be adept at problem-solving in a fast-paced environment. You will play a critical role in shaping the strategic direction of the assessments function, implementing best practices, and driving continuous improvement initiatives. Furthermore, you will oversee the team’s performance, provide guidance and mentorship to staff, and ensure that our assessment processes align with organizational goals and standards. This is an excellent opportunity to make a significant impact in a key area of our operations while supporting the professional growth of team members. If you are passionate about service excellence and have a vision for enhancing assessment practices, we encourage you to apply.
Responsibilities
Lead the assessment services team to achieve operational objectives.
Develop and implement service policies and procedures that enhance efficiency.
Monitor and evaluate service delivery frameworks to ensure compliance with standards.
Collaborate with stakeholders to identify and address service improvement opportunities.
Provide leadership and support to team members, fostering their professional development.
Analyze performance metrics to drive data-informed decision-making and improvements.
Manage budgets related to assessment services and ensure cost-effectiveness.
Requirements
Proven experience in service management or a similar role within an organizational context.
Strong leadership skills with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills for effective stakeholder engagement.
Solid analytical skills for performance metrics assessment and strategic planning.
Experience in developing and implementing service improvement initiatives.
Knowledge of assessment methodologies and best practices in service delivery.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £42.47
Location: North London, London
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK