Receptionist
| Posting date: | 18 September 2025 |
|---|---|
| Salary: | £24,243 to £26,440 per year, pro rata |
| Hours: | Part time |
| Closing date: | 01 October 2025 |
| Location: | Irford House, Leeds, LS14 6PA |
| Remote working: | On-site only |
| Company: | Humankind |
| Job type: | Permanent |
| Job reference: | VN5554 |
Summary
Receptionist
Working hours: 14.8 hours per week, over 2 days
Location: Irford House, Leeds, LS14 6PA
About the role...
An exciting opportunity is available for a part-time Receptionist based within our Forward Leeds team. This is a diverse and rewarding role providing reception support within the hub.
Key duties will include:
Maintaining the reception, managing post and deliveries, supporting a range of visitors (parking, access fobs, sign in) meeting preparations.
Provide a positive first contact and deliver high levels of customer service, ensuring all enquiries and visitors are responded to effectively and appropriately or escalated when required.
Act as the assistant to office manager and be first point of contact for employees, visitors, partners, and external stakeholders, ensuring all contacts are appropriately supported, signposted, or responded to through a variety of channels.
Support key tasks and projects as required within Central Support teams to meet specific business objectives and operational needs.
Undertake continuing professional development including participating in clinical supervision, performance reviews and attending training as/when required.
Work in accordance with all relevant legislation, policies & procedures and guidelines – both internal and external. This includes Humankind’s clinical governance framework.
Keep abreast of policy and professional development within your area of professional expertise.
To promote, adhere to and live our workplace values of being honest, committed and inventive.
About you
To succeed as an Receptionist you will ideally:
Prior admin/reception experience
Have effective interpersonal, organisation and communication skills.
Have the ability to communicate clearly with a wide variety of colleagues, visitors, partners
Be proficient in Microsoft Office packages including Outlook, Word, and Teams.
To view the full job description and person specification, please click here.
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.
The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.
Who are we…
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers.
What can Waythrough offer you…
️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
Annual leave purchase scheme
Enhanced occupational sick pay
% Enhanced employer contribution to your workplace pension
Death in service benefit
✍️ Free Will writing
Eyecare vouchers
️ Blue light card discount
Fantastic learning and development opportunities, including free training courses
Work-life balance- flexible working and family friendly policies
♀️ Happy, Healthy You! – our wellbeing offers for our workforce
Employee Assist Programme and Waythrough Support Networks
Waythrough is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk
Working hours: 14.8 hours per week, over 2 days
Location: Irford House, Leeds, LS14 6PA
About the role...
An exciting opportunity is available for a part-time Receptionist based within our Forward Leeds team. This is a diverse and rewarding role providing reception support within the hub.
Key duties will include:
Maintaining the reception, managing post and deliveries, supporting a range of visitors (parking, access fobs, sign in) meeting preparations.
Provide a positive first contact and deliver high levels of customer service, ensuring all enquiries and visitors are responded to effectively and appropriately or escalated when required.
Act as the assistant to office manager and be first point of contact for employees, visitors, partners, and external stakeholders, ensuring all contacts are appropriately supported, signposted, or responded to through a variety of channels.
Support key tasks and projects as required within Central Support teams to meet specific business objectives and operational needs.
Undertake continuing professional development including participating in clinical supervision, performance reviews and attending training as/when required.
Work in accordance with all relevant legislation, policies & procedures and guidelines – both internal and external. This includes Humankind’s clinical governance framework.
Keep abreast of policy and professional development within your area of professional expertise.
To promote, adhere to and live our workplace values of being honest, committed and inventive.
About you
To succeed as an Receptionist you will ideally:
Prior admin/reception experience
Have effective interpersonal, organisation and communication skills.
Have the ability to communicate clearly with a wide variety of colleagues, visitors, partners
Be proficient in Microsoft Office packages including Outlook, Word, and Teams.
To view the full job description and person specification, please click here.
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.
The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.
Who are we…
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers.
What can Waythrough offer you…
️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
Annual leave purchase scheme
Enhanced occupational sick pay
% Enhanced employer contribution to your workplace pension
Death in service benefit
✍️ Free Will writing
Eyecare vouchers
️ Blue light card discount
Fantastic learning and development opportunities, including free training courses
Work-life balance- flexible working and family friendly policies
♀️ Happy, Healthy You! – our wellbeing offers for our workforce
Employee Assist Programme and Waythrough Support Networks
Waythrough is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk