Housing Officer
| Posting date: | 18 September 2025 |
|---|---|
| Salary: | £38,821 per year |
| Hours: | Full time |
| Closing date: | 16 October 2025 |
| Location: | Greater Manchester, North West England |
| Remote working: | On-site only |
| Company: | ForHousing |
| Job type: | Permanent |
| Job reference: |
Summary
Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our Neighbourhoods team, you’ll provide an effective service across a defined neighbourhood, developing and improving those services. You’ll deal with all aspects of letting properties, assist with community initiatives, develop local communications, and ensure any issues which arise in the neighbourhood are resolved.
Why ForHousing?
• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• Smartech – purchase technology or white goods and spread the cost.
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme – save up to 40% on bikes and equipment.
• Employee Assistance Programme – access to a 24/7 counselling and support helpline.
What you’ll be doing:
• Signing up new tenants, undertaking new tenant visits, dealing with changes of tenancy, mutual exchanges, and conducting neighbourhood and scheme inspections.
• Managing low level ASB issues and neighbour disputes and managing instances of breach of tenancy
• Assisting with and delivering community initiatives.
• Developing local communication and providing information to customers.
• Taking ownership of neighbourhood issues, ensuring these are resolved directly or signposting customers whilst maintaining responsibility for outcome delivery.
• Contributing to the development, implementation, and delivery of Neighbourhood plans.
• Developing and maintaining partnerships with key stakeholders.
• Collaborating with stakeholders and external agencies to deliver customer-focussed solutions to neighbourhood issues.
• Providing a single point of contact for tenants and providing advice and support.
What we’re looking for:
• Experience of working in social housing would be ideal.
• Ideally working towards, or have, a relevant housing qualification.
• Excellent communication, influencing, and relationship building skills.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this vacancy early, depending on application volumes.
As part of our Neighbourhoods team, you’ll provide an effective service across a defined neighbourhood, developing and improving those services. You’ll deal with all aspects of letting properties, assist with community initiatives, develop local communications, and ensure any issues which arise in the neighbourhood are resolved.
Why ForHousing?
• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• Smartech – purchase technology or white goods and spread the cost.
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme – save up to 40% on bikes and equipment.
• Employee Assistance Programme – access to a 24/7 counselling and support helpline.
What you’ll be doing:
• Signing up new tenants, undertaking new tenant visits, dealing with changes of tenancy, mutual exchanges, and conducting neighbourhood and scheme inspections.
• Managing low level ASB issues and neighbour disputes and managing instances of breach of tenancy
• Assisting with and delivering community initiatives.
• Developing local communication and providing information to customers.
• Taking ownership of neighbourhood issues, ensuring these are resolved directly or signposting customers whilst maintaining responsibility for outcome delivery.
• Contributing to the development, implementation, and delivery of Neighbourhood plans.
• Developing and maintaining partnerships with key stakeholders.
• Collaborating with stakeholders and external agencies to deliver customer-focussed solutions to neighbourhood issues.
• Providing a single point of contact for tenants and providing advice and support.
What we’re looking for:
• Experience of working in social housing would be ideal.
• Ideally working towards, or have, a relevant housing qualification.
• Excellent communication, influencing, and relationship building skills.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this vacancy early, depending on application volumes.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.