Senior HR Operations Manager
| Posting date: | 18 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 18 October 2025 |
| Location: | Leeds, Ls12 6DB |
| Company: | Maria Mallaband Care Group |
| Job type: | Permanent |
| Job reference: | VA011614 |
Summary
About the Role
Join Us as Senior HR Operations Manager
Location: Leeds Salary: Competitive + exceptional benefits, Contract Type: Full-time and Permanent
Why This Role Matters
As we continue to grow and evolve, we’re looking for a passionate and experienced Senior HR Operations Manager to lead the charge in shaping our HR operations. This is a high-impact role where you’ll drive operational excellence, lead a small but mighty team, and collaborate across the business to deliver best-in-class HR processes, policies, and systems.
You’ll be at the heart of our people strategy—ensuring our benefits are industry-leading, our payroll runs like clockwork, and our HR infrastructure supports a thriving, inclusive workplace.
What You’ll Be Doing
- You’ll lead and inspire a team of two, working closely with the wider HR function and key stakeholders to deliver seamless HR operations. Your responsibilities will include:
- Designing and implementing effective HR policies, procedures, and pay structures
- Managing our company vehicle fleet in line with safety and commercial standards
- Enhancing our total benefits offering to attract and retain top talent
- Leading annual HR processes including surveys and pay reviews
- Overseeing payroll operations and mitigating business risk
- Building strong relationships with internal teams, external providers, and trade unions
- Ensuring pension administration is accurate and compliant
- Staying ahead of legislative changes (e.g. gender pay reporting, national living wage)
Who You Are
You’re a strategic thinker with a hands-on approach. You bring emotional intelligence, commercial acumen, and a passion for people. You’ll thrive in a fast-paced, growing environment and be confident influencing at all levels.
You’ll need to show:
- Proven experience leading HR and Reward & Recognition teams
- Strong understanding of HR legislation and regulated environments
- A track record of driving change and operational excellence
- Excellent stakeholder management and communication skills
- Analytical thinking and a solutions-focused mindset
- Confidence, diplomacy, and resilience in challenging situations
- Tech-savviness, especially with Microsoft Office and HR systems
- A commitment to corporate social responsibility and ethical decision-making
What We Offer
We believe in rewarding our people with more than just a salary. Here’s a snapshot of our standout benefits:
Core Benefits:
- Bupa private medical cover*
- 4x salary life assurance*
- Royal London pension scheme
- Car lease via salary sacrifice**
- Enhanced maternity/paternity/adoption pay
- Free Company Shop membership
Lifestyle & Wellbeing
- 25 days holiday + bank holidays
- Holiday Flex – buy extra days**
- Discounts at top retailers
- Simply Health cashback & virtual GP*
- Cycle to work scheme**
- Taste Card & Tickets for Good
Career & Support
- Training & development opportunities
- Employee Assistance Programme
- Service recognition
- Flexible working patterns
- Wellbeing support
- Free Will service
- Subsidised sick pay cover
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
Proud member of the Disability Confident employer scheme