Clinical Office Administrator - Obstetrics & Gynaecology
| Posting date: | 17 September 2025 |
|---|---|
| Salary: | £25,883.00 to £26,958.00 per year |
| Additional salary information: | £25883.00 - £26958.00 a year |
| Hours: | Full time |
| Closing date: | 30 September 2025 |
| Location: | Chertsey, KT16 0PZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9323-25-0531 |
Summary
To provide clerical support to the Clinical Office. Support the Clinical Office Administrative Co-ordinators. Work as part of the administrative team to ensure that clinic letters are downloaded, printed and proof read using the transcription service. Once letters are approved by clinicians, send-off (electronically or by post). Ensure any clinic outcomes are passed to the Clinical Office Administrative Co-ordinator for actions (e.g. add to waiting list). Sort, distribute and prioritise incoming post using judgement and experience to decide which documents are to be passed to consultants and which may be passed to other areas for information or action. Exercise independent judgement and initiative when problems arise taking the necessary action to resolve the problems or referring to the appropriate person. Competent use of Millenium EPR (Cerner), after training in accordance with required departmental standards of work. Use of the Trusts Evolve system, which manages Electronic Medical Records. Preparing documents for scanning by creating appropriate cover sheets and delivering notes to the scanning department. Liaise with all staff concerned with patient services e.g. medical, nursing, medical records, X-ray and management. Deal with enquiries by letter/fax/email/telephone from patients, GPs, other hospitals and Consultants. Establish good levels of communication and liaise with other secretaries, medical staff and other departments and hospitals. Managing own workload, prioritising as necessary Work as part of a team and assisting with the training of new and temporary staff. Providing support and advice to all immediate team members and colleagues across the Trust. Co-operate fully in the introduction of new technology and new methods of working as appropriate to the work of the administrative team. Through self-development, continuously update knowledge of new trends and maintain and improve knowledge and competence. Demonstrate an understanding and reassuring manner when dealing with patients and their relatives. Undertake all mandatory training as required by the Trust. General responsibilities To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.