Patient Pathway Coordinator - Care of the Elderly
| Posting date: | 17 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £32,199 - £34,876 pa incl HCAS Outer pro rata |
| Hours: | Full time |
| Closing date: | 17 October 2025 |
| Location: | London, SM5 1AA |
| Company: | Epsom and St Helier University Hospitals NHS Trust |
| Job type: | Permanent |
| Job reference: | 7489441/343-7328713-FM-SC-R-VCG |
Summary
A Vacancy at Epsom and St Helier University Hospitals NHS Trust.
We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.
We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.
Reporting to the Service Manager for Care of the Elderly, you will work closely with the Care of the Elderly Administrative and Clerical team to support the administration and scheduling of day case, inpatient and outpatient activity for the Care of the Elderly Service. A flexible approach and excellent interpersonal skills are essential in addition to high standards of customer service.
The post holder will be the point of contact for all administrative and clerical issues relating to a patient’s care pathway, tracking and supporting patients from referral to treatment &/or discharge.
The role will require some patient-facing activity, and you will also be expected to manage and support queries from patients, clinicians and fellow staff. Excellent telephone skills and good IT proficiency will also be essential in helping with day-to-day duties. The role requires the postholder to be able to work at both hospital sites for several days each week.
If you are solution-focused, good at prioritising and motivated to improve the patient experience, this could be the role for you!
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
This advert closes on Wednesday 1 Oct 2025
We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.
We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.
Reporting to the Service Manager for Care of the Elderly, you will work closely with the Care of the Elderly Administrative and Clerical team to support the administration and scheduling of day case, inpatient and outpatient activity for the Care of the Elderly Service. A flexible approach and excellent interpersonal skills are essential in addition to high standards of customer service.
The post holder will be the point of contact for all administrative and clerical issues relating to a patient’s care pathway, tracking and supporting patients from referral to treatment &/or discharge.
The role will require some patient-facing activity, and you will also be expected to manage and support queries from patients, clinicians and fellow staff. Excellent telephone skills and good IT proficiency will also be essential in helping with day-to-day duties. The role requires the postholder to be able to work at both hospital sites for several days each week.
If you are solution-focused, good at prioritising and motivated to improve the patient experience, this could be the role for you!
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
This advert closes on Wednesday 1 Oct 2025