Medical Secretary
Posting date: | 17 September 2025 |
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Salary: | £27,485.00 to £30,162.00 per year |
Additional salary information: | £27485.00 - £30162.00 a year |
Hours: | Full time |
Closing date: | 30 September 2025 |
Location: | Northfield, Birmingham, B31 2AP |
Company: | NHS Jobs |
Job type: | Permanent |
Job reference: | C9303-25-0076 |
Summary
To assist with the typing of all correspondence relating to outpatient and in patients, as well as typing departmental correspondence. Regularly liaising with departmental managers to ensure departmental key performance indicators are achieved. Ensuring that out-patient clinic capacity utilisation is maximised, and patients are treated within the 18 week RTT pathway. Managing consultants and clinicians diaries, booking meetings, and taking minutes where appropriate. Arrange clinic reductions/cancellations as appropriate for consultant/clinician leave. Arrange patients new and follow up appointments as required using PAS system and liaising with appropriate departments. Receive enquiries from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate. Liaise professionally with all departments regarding day case admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to. To provide cross cover for secretarial teams during annual leave and sickness. To validate weekly primary targeting list (PTL) as delegated by departmental managers. Co-operating in the planning and introduction of new procedures, policies, or technology, assisting managers in its implementation. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived. To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology/imaging and urgent telephoned results, and all results are filed in the patients records. To take responsibility for patients notes in the office. To implement secretarial and administrative policies to track medical records and referral letters using the Patient Administration System. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence. To conduct staff appraisals, as delegated by the Therapy Services Admin Manager. To participate in personal appraisals and personal reviews and work to achieve agreed set objectives. To participate in appropriate training and development activities. This is not an exhaustive list of duties, and a regular review will take place with the potholder as part of their on going development and performance management.