SERVICE SUPPORT ASSISTANT
| Posting date: | 17 September 2025 |
|---|---|
| Salary: | £24,796 to £25,583 per year |
| Hours: | Full time |
| Closing date: | 05 October 2025 |
| Location: | HU1 2AA |
| Company: | Hull City Council |
| Job type: | Permanent |
| Job reference: | 33013 |
Summary
Service Support Assistant – High Needs Team / Hospital Team
Are you passionate about making a positive and lasting difference for the people of Hull? Are you able to contribute to achieving our vision of enabling people to have a life, not a service? If you have excellent customer service and IT skills, then we have an exciting opportunity for you.
We are seeking to recruit an enthusiastic Service Support Assistant who is committed in providing efficient and effective administration support. The post holder must be flexible as you will be required to provide support to two teams based across the City Centre including the Reception Desk. The post holder will be required to undertake a high volume of minute taking, therefore, previous experience of minute taking is desirable.
The post holder will have a good knowledge of the service area to whom support is being provided and their systems and processes, including the Liquid Logic system. Experience of working in an office/administration environment with a good understanding of IT based systems, including Microsoft Office is essential. You should have good communications skills, be able to work in a busy office environment, be able to deal with multiple requests confidentially and professionally.
A friendly and professional manner is also essential as you will be meeting and greeting internal and external visitors.
Duties will involve dealing with highly sensitive and confidential information, maintaining specific databases, inputting and extracting data and preparation and production of documents in a professional style using a range of software packages.
The successful candidate must have a ‘can do’ approach to the role and be committed to delivering an efficient and effective support service.
For an informal discussion about the role, please contact Adam Rodmell on 01482 612422.
This role is not available for sponsorship therefore is only open to applicants who have the right to work in the UK.
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Are you passionate about making a positive and lasting difference for the people of Hull? Are you able to contribute to achieving our vision of enabling people to have a life, not a service? If you have excellent customer service and IT skills, then we have an exciting opportunity for you.
We are seeking to recruit an enthusiastic Service Support Assistant who is committed in providing efficient and effective administration support. The post holder must be flexible as you will be required to provide support to two teams based across the City Centre including the Reception Desk. The post holder will be required to undertake a high volume of minute taking, therefore, previous experience of minute taking is desirable.
The post holder will have a good knowledge of the service area to whom support is being provided and their systems and processes, including the Liquid Logic system. Experience of working in an office/administration environment with a good understanding of IT based systems, including Microsoft Office is essential. You should have good communications skills, be able to work in a busy office environment, be able to deal with multiple requests confidentially and professionally.
A friendly and professional manner is also essential as you will be meeting and greeting internal and external visitors.
Duties will involve dealing with highly sensitive and confidential information, maintaining specific databases, inputting and extracting data and preparation and production of documents in a professional style using a range of software packages.
The successful candidate must have a ‘can do’ approach to the role and be committed to delivering an efficient and effective support service.
For an informal discussion about the role, please contact Adam Rodmell on 01482 612422.
This role is not available for sponsorship therefore is only open to applicants who have the right to work in the UK.
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.