Planning & Scheduling Administrator
| Posting date: | 17 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 17 October 2025 |
| Location: | EC2M 4AA |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 148425 |
Summary
Planning & Scheduling Administrator
Contract: Banking
Location: London, EC2M 4AA
Hours of work: 40
Contract Type: Permanent
We are seeking a Planning & Scheduling Administrator to join the team in London.
This role will be based on-site at a prestigious central London banking building, which is exceptionally well-maintained. You will play a pivotal part in managing engineering jobs for the site, acting as the central point of contact for engineers, suppliers, and subcontractors.
Working closely with the Senior Technical Manager, supervisors, and engineers, you will be supporting the team. The role requires confidence in client-facing interactions, strong organisational skills, and the ability to implement effective processes for managing information, reporting, and supplier coordination.
Job Description
As a Planning & Scheduling Administrator, you will oversee all incoming engineering jobs, ensuring they are efficiently assigned to engineers, tracked through to completion, and escalated where necessary. You will liaise directly with suppliers, raise purchase orders, and support the smooth operation of the helpdesk using a CAFM system.
You will also be responsible for implementing robust processes around timesheets, leave management, consumable spend, and purchase order tracking, ensuring information is well-organised and accessible.
This is a client-facing role that requires confidence, excellent communication skills, and the ability to prioritise tasks in a fast-paced environment.
Key Responsibilities
Provide general administrative support to the site team and management.
Manage and assign all engineering jobs received for the site.
Act as the central point of contact for suppliers and subcontractors.
Raise and issue purchase orders and track costs.
Coordinate subcontracted works and ensure jobs are allocated to the most suitable supplier.
Communicate with suppliers via telephone, email, and CAFM tools.
Implement effective processes for managing timesheets, annual leave, sick leave, quotes, purchase orders, and consumable spend.
Monitor and jeopardy-manage the supply chain, escalating issues as jobs approach due dates.
Professional and Personal Competencies/Qualifications
Strong scheduling and administrative background.
Confident with Microsoft Word, Excel, and PowerPoint (Microsoft Project and Visio desirable).
Excellent oral and written communication skills.
Strong organisational and multitasking ability.
Tech-savvy, with the ability to work across multiple systems simultaneously.
Self-motivated with a proactive, can-do attitude.
Excellent customer service orientation with experience in complaint handling.
Team player with enthusiasm and adaptability.
Results-oriented, with strong attention to detail and the ability to prioritise effectively.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Banking
Location: London, EC2M 4AA
Hours of work: 40
Contract Type: Permanent
We are seeking a Planning & Scheduling Administrator to join the team in London.
This role will be based on-site at a prestigious central London banking building, which is exceptionally well-maintained. You will play a pivotal part in managing engineering jobs for the site, acting as the central point of contact for engineers, suppliers, and subcontractors.
Working closely with the Senior Technical Manager, supervisors, and engineers, you will be supporting the team. The role requires confidence in client-facing interactions, strong organisational skills, and the ability to implement effective processes for managing information, reporting, and supplier coordination.
Job Description
As a Planning & Scheduling Administrator, you will oversee all incoming engineering jobs, ensuring they are efficiently assigned to engineers, tracked through to completion, and escalated where necessary. You will liaise directly with suppliers, raise purchase orders, and support the smooth operation of the helpdesk using a CAFM system.
You will also be responsible for implementing robust processes around timesheets, leave management, consumable spend, and purchase order tracking, ensuring information is well-organised and accessible.
This is a client-facing role that requires confidence, excellent communication skills, and the ability to prioritise tasks in a fast-paced environment.
Key Responsibilities
Provide general administrative support to the site team and management.
Manage and assign all engineering jobs received for the site.
Act as the central point of contact for suppliers and subcontractors.
Raise and issue purchase orders and track costs.
Coordinate subcontracted works and ensure jobs are allocated to the most suitable supplier.
Communicate with suppliers via telephone, email, and CAFM tools.
Implement effective processes for managing timesheets, annual leave, sick leave, quotes, purchase orders, and consumable spend.
Monitor and jeopardy-manage the supply chain, escalating issues as jobs approach due dates.
Professional and Personal Competencies/Qualifications
Strong scheduling and administrative background.
Confident with Microsoft Word, Excel, and PowerPoint (Microsoft Project and Visio desirable).
Excellent oral and written communication skills.
Strong organisational and multitasking ability.
Tech-savvy, with the ability to work across multiple systems simultaneously.
Self-motivated with a proactive, can-do attitude.
Excellent customer service orientation with experience in complaint handling.
Team player with enthusiasm and adaptability.
Results-oriented, with strong attention to detail and the ability to prioritise effectively.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.