Operations Support Assistant - FLK13287
| Posting date: | 16 September 2025 |
|---|---|
| Salary: | £26,816.00 to £28,262.00 per year |
| Hours: | Full time |
| Closing date: | 30 September 2025 |
| Location: | Grangemouth, FK3 8YE |
| Remote working: | On-site only |
| Company: | Falkirk Council |
| Job type: | Temporary |
| Job reference: | FLK13287 |
Summary
Job Advert
Operations Support Assistant (Part-Time)
Location: West Mains Industrial Estate, Grangemouth, FK3 8YE
Contract: 12-month temporary position
Hours: 14 hours per week
We are currently seeking a part-time Operations Support Assistant to join our team on a temporary 12-month contract. This role is based at our office in West Mains Industrial Estate, Grangemouth, and offers a consistent working pattern across Thursdays and Fridays.
Key Responsibilities
As part of our dynamic team, you will:
- Act as the first point of contact for all enquiries, liaising with service users, their representatives, and internal/external colleagues via telephone, email, face-to-face, online, and written communication.
- Plan and coordinate deliveries, collections, repairs, and maintenance visits, ensuring optimal routing and resource allocation.
- Process and update equipment requests, service user records, stock movements, repairs, and follow-up actions using JLES and related management systems.
- Provide technical support for JLES systems and mobile devices.
- Assist in preparing financial, stock, and management reports in line with statutory and regulatory requirements.
- Process financial transactions including purchase orders and invoices.
- Perform general office duties such as data cleansing, filing, photocopying, and maintaining stationery supplies.
- Support warehouse operations including stocktaking and other relevant tasks to ensure efficient service delivery.
- Deliver excellent customer service and ensure best value across all activities.
What We’re Looking For
To succeed in this role, you’ll need:
- Strong communication and interpersonal skills.
- Excellent organisational and IT capabilities.
- A proactive and flexible approach to work.
- A commitment to delivering high-quality customer service in a fast-paced environment.
Additional Information
- Hours: 14 hours per week, Thursday 9AM-5PM Friday 9AM-4PM
- Location: Based at our warehouse office in Grangemouth.
If you are the successful candidate, you will be required to carry out a Disclosure Scotland check.
For further details, please contact Brian Stewart on 01324 508768.
Proud member of the Disability Confident employer scheme