Tenancy Support Officer
| Posting date: | 16 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 16 October 2025 |
| Location: | Trafford, M33 7ZF |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75742819 |
Summary
Tenancy Support Officer
Employer Trafford Council
Location Sale Waterside, Sale, Manchester, M33 7ZF/Nansen Close, Stretford, M32 0PU /Hybrid
Salary range £32,061 - £33,699
Working Pattern Full time
Working hours 36.25
Contract type fixed term until 31st March 2027
ADVERT DETAILS
About the Role
In the role of Tenancy Support Officer, you will provide assistance in finding accommodation for clients with an offending history and continue to support them in their own homes by empowering the client with the skills to lead an independent life within the community to be able to maintain their tenancy. You will also be expected to provide a comprehensive support assessment, a holistic support plan and review meetings for the clients.
About you
We want someone with 1-2 years’ experience in a similar role delivering homelessness prevention, resettlement and housing related support services with a proven experience of working within a multi-functional team, with partners to deliver a range of services to a diverse community. We also want people with experience of successfully meeting individual set targets for key tenancy support areas, including tenancy sustainment, financial inclusion, health, education and employment, safeguarding and of delivering homelessness prevention, resettlement and housing related support services. Drive, determination and excellent relationship skills are also important so if you think you have what we’re looking for then please apply.
About us
Trafford Council and its partners in the public, private and third sectors are embarking on a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential. Our vision is working together to build the best future for all our communities and everyone in Trafford
Trafford really is a great place to work. With a positive permission culture, we embrace innovation and encourage performance. We’re keen to recruit someone with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do
Our Housing Options Service Trafford (HOST) Team is based at offices in Sale Waterside. The team carries out the housing advice, options and homelessness functions for Trafford borough. This includes homelessness prevention, homelessness assessment and the provision of housing options, emergency and temporary accommodation for people in housing need in Trafford.
Within the HOST service is the Tenancy Support Team based in Stretford but covering the borough of Trafford. This team is responsible for providing support to vulnerable clients who are threatened with homelessness or require support to sustain a tenancy.
CONTACT DETAILS
For an informal discussion, or to find out more about the role, please email Keeley.Jeng@trafford.gov.uk
COUNCIL DETAILS
About the benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.
To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Reasons to Join our Family | greater jobs
OTHER RELEVANT INFORMATION
Greater Manchester Continuous Service Commitment - greater.jobs | www.inploi.com
For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor and we won't be able to support with your work visa.
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