Operations and Performance Manager
| Posting date: | 16 September 2025 |
|---|---|
| Salary: | £47,810.00 to £54,710.00 per year |
| Additional salary information: | £47810.00 - £54710.00 a year |
| Hours: | Full time |
| Closing date: | 30 September 2025 |
| Location: | Coventry, CV2 2DX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9218-25-1006 |
Summary
Support to the Group Manager ensuring clear communication and robust implementation of policy, business objectives and agreed targets. Provide support to the Group Director of Operations, Group Director of Nursing & AHPs and Clinical Director to ensure sound operational management of services and ensuring that services are continuously improved. Support the group in the delivery of operational performance within the Medicine Group specialties to achieve delivery of national and local targets, the development and delivery of improvement plans. In liaison with the Group Manager, Associate Group Manager and the Group Finance Manager agree and deliver against financial and activity profiles for relevant specialties, identify risks and implement and review risk reduction strategies. Provide support in the implementation and review robust systems and processes so that specialty budgets are effectively managed and financial balance is achieved, within Trust budgetary rules, Standing Orders and Standing Financial Instructions. Implement HR and governance strategies and policies within relevant services in order to achieve compliancy with Trust policies and procedures, best practice, relevant legislation and regulatory provisions. Responsible for the improvement and delivery of targets by ensuring effective and efficient usage of Theatres, Treatment Rooms and day units. To provide management of administrative staff ensuring robust processes are in place to schedule patients and utilize theatre lists and clinics fully meeting set Key Performance Indicators. In line with agreed performance metrics monitor, manage and hold team accountable to delivery of team scheduling targets. Implement and review robust arrangements within relevant specialties to effectively deal with emergencies, in line with Trust policy, including elective and emergency admissions, major emergencies and mechanical failures. To provide support and management to projects and key workstreams associated with services delivery. Provide oversight of medical staffing rotas linking in with the Clinical and Operational management teams to ensure all key roles are covered. Undertake project work when required as directed by the Group / Associate Group Manager For further details of the job role please see attached job description.