Temporary Accommodation Officer
| Posting date: | 16 September 2025 |
|---|---|
| Salary: | £27,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 30 September 2025 |
| Location: | Basingstoke, Hampshire |
| Remote working: | On-site only |
| Company: | Sovereign Network Group |
| Job type: | Permanent |
| Job reference: | 7148 |
Summary
We have a rewarding opportunity for a Temporary Accommodation Officer to join our team in Basingstoke.
This is a full time permanent role working with customers in our temporary homeless accommodation.
The starting salary will be £27,000 - £30,000 depending on experience.
The role:
Our Temporary Accommodation Officers provide an enhanced, proactive housing management service for customers in our temporary homeless accommodation.
As a Temporary Accommodation Officer you will offer support and guidance to help our customers find and sustain a new home. This may include debt and benefit advice, resolving tenancy issues, advice on access to employment, training, volunteer services or specialist support services if needed.
What we're looking for
Experience of working in a similar role. This could be a lettings management, tenancy management, income, housing or a support background
Strong communication, empathy, and a genuine drive to help the community.
The ability to work in a fast-paced environment
Excellent organisational skills
You'll be resilient, able to work alone and collaborate as part of a team
The ability to prioritise and manage your own workload effectively
You'll be required to visit other schemes in the area, so a full UK driver's license and your own transport is essential.
What we can offer you
As a member of the Specialist Housing Team you will be part of a friendly, motivated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
A chance to buy or sell holiday as part of our flexible benefits package
A generous pension scheme matching up to 12%
Life cover as soon as you join us
You will be a part of our Recognition scheme where you can be gifted retail vouchers
A range of wellbeing discounts including Gym Memberships
And a wide selection of other benefits available
About Us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
This is a full time permanent role working with customers in our temporary homeless accommodation.
The starting salary will be £27,000 - £30,000 depending on experience.
The role:
Our Temporary Accommodation Officers provide an enhanced, proactive housing management service for customers in our temporary homeless accommodation.
As a Temporary Accommodation Officer you will offer support and guidance to help our customers find and sustain a new home. This may include debt and benefit advice, resolving tenancy issues, advice on access to employment, training, volunteer services or specialist support services if needed.
What we're looking for
Experience of working in a similar role. This could be a lettings management, tenancy management, income, housing or a support background
Strong communication, empathy, and a genuine drive to help the community.
The ability to work in a fast-paced environment
Excellent organisational skills
You'll be resilient, able to work alone and collaborate as part of a team
The ability to prioritise and manage your own workload effectively
You'll be required to visit other schemes in the area, so a full UK driver's license and your own transport is essential.
What we can offer you
As a member of the Specialist Housing Team you will be part of a friendly, motivated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
A chance to buy or sell holiday as part of our flexible benefits package
A generous pension scheme matching up to 12%
Life cover as soon as you join us
You will be a part of our Recognition scheme where you can be gifted retail vouchers
A range of wellbeing discounts including Gym Memberships
And a wide selection of other benefits available
About Us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.