Curated Experience Co-ordinator
| Posting date: | 16 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 16 October 2025 |
| Location: | M1 3BN |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 148334 |
Summary
Curated Experience Co-ordinator
Location: Manchester, M1 3BN
Hours of work: 40
Contract Type: Permanent
The Curated Experience Coordinator will support the UK Curated Events Lead in the end-to-end planning and delivery of events and activations across ten client sites and offices.
As part of this team, you will create positive and memorable experiences for colleagues, acting as the face of UK colleague engagement events.
Job Description
This role is about delivering the unexpected – making each encounter fun, exciting, and personal. You will be an ambassador for the brand’s principles, culture, and values, consistently placing outstanding service at the heart of everything you do.
Working closely with the UK Curated Events Lead, you will ensure consistency across the wider region by tracking activations, capturing key observations, monitoring client milestones, collating reports, supporting health and safety compliance, and contributing to regional projects.
The role requires a highly organised, detail-focused, and adaptable individual who can bring creativity, energy, and a positive attitude to all responsibilities.
Key Responsibilities
Build and maintain a UK activation calendar for sites and offices, ensuring activities support key observances and client site pillar strategies.
Track and report spend against budgets across UK sites and offices, ensuring supply chain governance is followed.
Produce scheduled and accurate internal reporting, including KPI data analysis, financial reporting, and colleague satisfaction metrics, using agreed templates.
Ensure all activations are risk assessed and approved in line with HSEQ processes.
Collaborate with workplace managers to deliver joint objectives agreed between Workplace and the client.
Professional and Personal Competencies/Qualifications
Degree in Events Management or relevant experience in event management, ideally with brand activation experience.
Previous responsibility for event health and safety and compliance.
Strong budget management and spend control experience.
Data literate with the ability to generate and interpret insight-based reporting.
Proficient in Microsoft applications, with experience of property management tools preferred.
Customer-focused, creative, organised, and professional.
Able to work effectively within a remote team environment.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Manchester, M1 3BN
Hours of work: 40
Contract Type: Permanent
The Curated Experience Coordinator will support the UK Curated Events Lead in the end-to-end planning and delivery of events and activations across ten client sites and offices.
As part of this team, you will create positive and memorable experiences for colleagues, acting as the face of UK colleague engagement events.
Job Description
This role is about delivering the unexpected – making each encounter fun, exciting, and personal. You will be an ambassador for the brand’s principles, culture, and values, consistently placing outstanding service at the heart of everything you do.
Working closely with the UK Curated Events Lead, you will ensure consistency across the wider region by tracking activations, capturing key observations, monitoring client milestones, collating reports, supporting health and safety compliance, and contributing to regional projects.
The role requires a highly organised, detail-focused, and adaptable individual who can bring creativity, energy, and a positive attitude to all responsibilities.
Key Responsibilities
Build and maintain a UK activation calendar for sites and offices, ensuring activities support key observances and client site pillar strategies.
Track and report spend against budgets across UK sites and offices, ensuring supply chain governance is followed.
Produce scheduled and accurate internal reporting, including KPI data analysis, financial reporting, and colleague satisfaction metrics, using agreed templates.
Ensure all activations are risk assessed and approved in line with HSEQ processes.
Collaborate with workplace managers to deliver joint objectives agreed between Workplace and the client.
Professional and Personal Competencies/Qualifications
Degree in Events Management or relevant experience in event management, ideally with brand activation experience.
Previous responsibility for event health and safety and compliance.
Strong budget management and spend control experience.
Data literate with the ability to generate and interpret insight-based reporting.
Proficient in Microsoft applications, with experience of property management tools preferred.
Customer-focused, creative, organised, and professional.
Able to work effectively within a remote team environment.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.