IT Business Analyst
| Posting date: | 16 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £52000-60000 per annum |
| Hours: | Full time |
| Closing date: | 07 October 2025 |
| Location: | Telford Dairy, TF2 7GJ |
| Company: | Müller UK & Ireland |
| Job type: | Permanent |
| Job reference: | 99367-43655716 |
Summary
Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.
We’re recruiting … IT Business Analyst
Müller has been a loved brand in the UK for over 30 years. It’s a household name – and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year.
Introduction
Are you passionate about bridging the gap between business needs and IT solutions? We are seeking a proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire Department: Group IT Contract Type: Permanent
Main Responsibilities
- Analyse business needs and support continuous improvement initiatives.
- Conduct fit-gap analysis and fault diagnosis at a technical level.
- Document business requirements, functional specifications, and process flows.
- Support agile methodologies and create project documentation (e.g., WRICEF).
- Collaborate with project leads and cross-functional teams to ensure successful delivery.
- Configure systems, create and execute test plans, and validate solutions.
- Provide hands-on application support and user training.
- Create knowledge articles and How-To guides.
- Act as a solution architect and/or application owner, managing the full lifecycle of applications.Key Requirements
- Education: Bachelor’s degree.
- Languages: English (required); German (beneficial).
- Experience: 3+ years in business/system analysis, IT systems design, and project management.
- Technical Skills:
- Strong proficiency in M365, Microsoft Visio, and Microsoft Project.
- Skilled in ITIL, data analysis tools, and business process modelling.
- Soft Skills:
- Excellent communication and interpersonal skills.
- Creative problem-solving and customer service orientation.
- Ability to build strong partnerships across teams.
- Other Requirements:
- Full driving license.
- Willingness to travel and provide support outside normal business hours if required.Müller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including:
- Competitive Salary
- Bonus scheme
- Health Care Package
- Contributory pension plan
- Life Assurance
- Employee Assistance Programme
- Generous annual leave increasing with service.
- Flexible benefits programme
- In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store.The ProcessIf you have the skills and experience in the above areas and would like to be considered for this role, please apply at www.mullercareers.co.uk#pinksquid
We’re recruiting … IT Business Analyst
Müller has been a loved brand in the UK for over 30 years. It’s a household name – and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year.
Introduction
Are you passionate about bridging the gap between business needs and IT solutions? We are seeking a proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire Department: Group IT Contract Type: Permanent
Main Responsibilities
- Analyse business needs and support continuous improvement initiatives.
- Conduct fit-gap analysis and fault diagnosis at a technical level.
- Document business requirements, functional specifications, and process flows.
- Support agile methodologies and create project documentation (e.g., WRICEF).
- Collaborate with project leads and cross-functional teams to ensure successful delivery.
- Configure systems, create and execute test plans, and validate solutions.
- Provide hands-on application support and user training.
- Create knowledge articles and How-To guides.
- Act as a solution architect and/or application owner, managing the full lifecycle of applications.Key Requirements
- Education: Bachelor’s degree.
- Languages: English (required); German (beneficial).
- Experience: 3+ years in business/system analysis, IT systems design, and project management.
- Technical Skills:
- Strong proficiency in M365, Microsoft Visio, and Microsoft Project.
- Skilled in ITIL, data analysis tools, and business process modelling.
- Soft Skills:
- Excellent communication and interpersonal skills.
- Creative problem-solving and customer service orientation.
- Ability to build strong partnerships across teams.
- Other Requirements:
- Full driving license.
- Willingness to travel and provide support outside normal business hours if required.Müller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including:
- Competitive Salary
- Bonus scheme
- Health Care Package
- Contributory pension plan
- Life Assurance
- Employee Assistance Programme
- Generous annual leave increasing with service.
- Flexible benefits programme
- In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store.The ProcessIf you have the skills and experience in the above areas and would like to be considered for this role, please apply at www.mullercareers.co.uk#pinksquid