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Admin/Sales Assistant

Job details
Posting date: 16 September 2025
Salary: £25,000 per year
Hours: Full time
Closing date: 03 October 2025
Location: Stratton, Bude
Remote working: On-site only
Company: AWB Textiles
Job type: Permanent
Job reference: Admin/Sales Assistant

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Summary

We are seeking a sales admin assistant to be part of our small office team in taking and processing telephone and email orders. This will include making and taking telephone calls, responding to customer queries, generating and processing orders and invoices, taking payments, managing customer records, updating stock levels, and providing after-sales support. Responsibilities will also include performing various clerical duties such as digital filing, scheduling, and preparing reports and correspondence.
You will have an excellent telephone manner in being able to guide customers through the ordering process giving clear and concise information to support customer decision making. You will have excellent verbal and written communication skills, strong customer service and listening skills and be able to work independently or as part of a team. You will be reliable and be able to handle confidential information discreetly.
Product range and specific software training will be given.

Software: Proficient with Microsoft Word, Teams & Outlook including professional email etiquette. Proficient use of Microsoft Excel to interrogate stock and create basic formula driven proposals.
Experience of Sage accounting software would be an advantage.

Submission: You will need to hold a full UK driving licence and have proof of Right to Work in the UK.

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