Business Change Manager
| Posting date: | 16 September 2025 |
|---|---|
| Salary: | £44,720 to £47,850 per year |
| Hours: | Full time |
| Closing date: | 26 September 2025 |
| Location: | Liverpool |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 427589/1 |
Summary
Home Office Digital, Data and Technology designs, builds and develops services for the rest of the department and for government. Every year our systems support up to 3 million visa applications, checks on 100 million border crossings, up to 8 million passport applications and deliver 140 million police checks on people, vehicles and property.
As a Business Change Manager you will join a dynamic Business Change Team. The role will offer you a fantastic opportunity to work at the forefront of transformation with senior internal and external stakeholders and play a leading role in delivering significant operational benefits and transformational change.
By joining Data Services and Analytics now, you can help drive forward our aim to become recognised as the leading provider of data insight services in Government.
Within DDaT, the Data Services and Analytics (DSA) team find innovative uses for Home Office data and contains one of the most advanced data analytics centres in Government. We strive to lead the way in appropriate and proportionate use of data and analytics to deliver joined-up, intelligent services that unlock the value from data and improve decision making, policy and operations.
What this means is a daily opportunity to work with teams across the Home Office’s areas of responsibility, from borders, visas and passports, to policing and national security, with some of the largest and most varied datasets and in support of critical national initiatives.
Data Services and Analytics consist of technical and non-technical professionals from a wide variety of backgrounds, we are the hub of data expertise within the department. We support our teams with structured learning, both formal and on-the-job, mentoring and feedback.
Key Responsibilities
- Provide visible and effective leadership: Lead delivery of the full suite of business change activities within the project, supporting business case benefits and outcomes.
- Provide line management where required.
- Providing expert business change advice, coaching and supporting the team to develop skills and achieve high performance.
- Champion best practice, enhancing stakeholders' understanding, recognising their contribution to change delivery.
- Prepare and update business change elements of the Business Case.
- Business Change products: Lead the creation of the required products, defining the Business Change approach, assessing scale and scope to apply appropriate tools and methodology.
- Responsible for ensuring activity is completed in time and to appropriate standards to facilitate adoption of change.
- Change impacts: Assess change to ensure a full understanding of effects on stakeholders and enable appropriate mitigation planning.
- Create and maintain the change plan: Driving delivery progress, monitoring and reporting through appropriate governance.
- Identify business readiness criteria and assess readiness to Go-Live with stakeholder/s.
- Support the identification of benefits and plan to enable for benefits realisation. Work with the project team to ensure adoption of new capabilities.
- Create and maintain the project communications plan: Ensuring plans and communications address stakeholder and project needs.
- Effective management of stakeholders: Identify and analyse stakeholders to create and manage a stakeholder engagement plan, ensuring their needs are understood and considered.
- Initiate and build effective relationships with stakeholders, influencing the adoption of change and fostering strong change networks
You will be expected to undertake appropriate training for the role, seeking to constantly improve performance through personal development.
Working Pattern
This role is available on a full-time basis. This role is also suitable for part-time working hours, with a minimum requirement to work 4 days per week due to business requirements.
Travel
Occasional travel within the UK may be required. Travel costs incurred for business need will be reimbursed in line with Home Office travel policy.
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