Customer Service Advisor
| Posting date: | 15 September 2025 |
|---|---|
| Salary: | £13 per hour |
| Hours: | Full time |
| Closing date: | 19 September 2025 |
| Location: | BH24 1HD |
| Remote working: | On-site only |
| Company: | Blue Arrow |
| Job type: | Temporary |
| Job reference: |
Summary
Customer Service Advisor (Temporary)
Location: Ringwood, Hampshire
Pay Rate: £13.00 per hour
Hours: Monday to Friday, 8:00am – 6:00pm
Contract: Short-term Temporary Assignment
Urgent Start Required, immediate starts available
________________________________________
About the Role:
We are urgently seeking Customer Service Advisors with excellent written and spoken English to support a high-profile client following a recent data breach. This is a temporary role based in Ringwood, ideal for individuals who are confident, empathetic, and able to handle sensitive conversations with professionalism.
________________________________________
Key Responsibilities:
• Handle inbound calls from affected individuals regarding the data breach
• Provide clear, accurate, and reassuring information
• Log call details and outcomes accurately
• Escalate complex queries where necessary
• Maintain confidentiality and adhere to data protection protocols
________________________________________
What We’re Looking For:
• Strong verbal and written communication skills
• Previous customer service experience (call centre or similar)
• Ability to remain calm and professional under pressure
• Available to work full-time, Monday to Friday, 8am–6pm
• Immediate availability preferred
________________________________________
Application Process:
1. Submit your updated CV
2. Attend a 15-minute screening call to discuss the opportunity
3. Successful candidates will be submitted to the client for review
________________________________________
Location: Ringwood, Hampshire
Pay Rate: £13.00 per hour
Hours: Monday to Friday, 8:00am – 6:00pm
Contract: Short-term Temporary Assignment
Urgent Start Required, immediate starts available
________________________________________
About the Role:
We are urgently seeking Customer Service Advisors with excellent written and spoken English to support a high-profile client following a recent data breach. This is a temporary role based in Ringwood, ideal for individuals who are confident, empathetic, and able to handle sensitive conversations with professionalism.
________________________________________
Key Responsibilities:
• Handle inbound calls from affected individuals regarding the data breach
• Provide clear, accurate, and reassuring information
• Log call details and outcomes accurately
• Escalate complex queries where necessary
• Maintain confidentiality and adhere to data protection protocols
________________________________________
What We’re Looking For:
• Strong verbal and written communication skills
• Previous customer service experience (call centre or similar)
• Ability to remain calm and professional under pressure
• Available to work full-time, Monday to Friday, 8am–6pm
• Immediate availability preferred
________________________________________
Application Process:
1. Submit your updated CV
2. Attend a 15-minute screening call to discuss the opportunity
3. Successful candidates will be submitted to the client for review
________________________________________
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.