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Administrator – Harrow 0-19 and Children’s Services
| Posting date: | 15 September 2025 |
|---|---|
| Salary: | £29,651.00 to £31,312.00 per year |
| Additional salary information: | £29651.00 - £31312.00 a year |
| Hours: | Full time |
| Closing date: | 21 September 2025 |
| Location: | Harrow, HA1 3DJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9333-25-1149 |
Summary
To support the activities of the clinical teams by undertaking a wide range of administrative tasks including but not limited to: - Making/following up clinic or individual appointments using SystmOne /phone calls - Entering clinical and non-clinical data onto SystmOne/other data bases - Working on data quality tasks such as ethnicity and first language status - To arrange appointments for staff members undertaking medicals and health reviews, health promotion sessions - Sending out the appropriate appointments letters/documentation to patients. Providing reception cover at 44 Bessborough Road To deal with telephone enquiries in an informed and sympathetic manner, taking and passing on messages promptly and taking action where necessary. Ensure that activity data is entered accurately and within the agreed timescales. To take stationery and equipment inventories where necessary and order goods for colleagues using the E-Procurement system. To support the Senior Administrator in ensuring the safety and security of the clinic environment including monitoring of equipment and arranging repairs to the building and equipment as needed. To undertake the photocopying and distribution of documents, processing of correspondence and general clerical duties as required. To collect, distribute and scan (where appropriate) all internal and external mail on a daily basis including scanning and uploading documents to SystmOne/ other data bases. Monitoring the generic email inbox and taking appropriate action Processing multidisciplinary referrals through management of shared inboxes and on SystmOne. Send out rejection letters (tasks) as directed by the clinicians from Systmone Processing urgent and / or complex documents on Dictate IT or other similar dictation software where required as part of Community Paediatric pathway. To cover the duties of other administration staff during their absence. To be familiar with and to work within CNWL policies related to the function of Harrows Children Services and your responsibilities as an employee. To assist in the induction of new members of the Administration team supporting the Business Support Officer wherever possible. To adhere to Health and Safety at Work regulations relevant to the role, particularly including working with VDU equipment, which is used for the majority of the shift. To ensure that all information is managed and protected within the Trusts Records Management policy and other policies that relate to the role. To liaise with Line Manager to identify own education and development needs. Once identified, to be jointly responsible for own development. To undertake all mandatory and supplementary training in line with trust policies. To ensure that patient confidentiality is maintained and confidentiality with regard to the business of the services at all times The role entails work of both a routine and unpredictable nature requiring conscientious/flexible approach The post holder is required to act independently and use initiative to work to deadlines, make decisions and deal with constant interruptions Ability to deal with situations which may cause anxiety due to the nature of the department Ensure that Healthy Start Vitamins process is maintained To act as a Nominated Officer of Fire (NOF) within the building. In addition, future commissioning requirement may dictate the need for clinic administrative staff to work evenings or weekends as part of a shift system to support out of hours clinical working. To undertake any other tasks as required commensurate with grade.