Morning Receptionist
| Posting date: | 15 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | 20 days holiday per annum, Potential of sick pay on completion of probation period. |
| Hours: | Part time |
| Closing date: | 26 September 2025 |
| Location: | Great Yarmouth |
| Remote working: | On-site only |
| Company: | Rainbow Bridge Pet Cremations Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Rainbow Bridge Pet Cremations Limited is a highly compassionate pet crematorium offering the very highest standards for bereaved pet owners. Pets regardless of breed are our passion and they deserve the very best treatment after they have passed. They are family members and we always ensure they are treated as such.
We are looking for a Morning Receptionist who cares about pets in the same way all of the staff here do.
Hours will be Mon-Sat 09:00 -13.00 (Please note this role includes Saturday Mornings)
Salary Min Wage + other benefits to be advised.
Description of duties
Perform a variety of duties as advised by manager. The role includes but is not limited to the following:
Receive and welcome visitors (sometimes with deceased pets).
Provide support to grieving customers.
Answering telephone enquiries and recording of bookings.
Replying to emails, Facebook, WatsApp and any other means of communication approved by the company.
Perform clerical duties as directed by manager.
Take payments by telephone and direct from customer.
Raising of invoice both for direct customers and contracted clients.
Chase late and overdue payments as instructed by manager.
Deal with and resolve customer concerns.
Skills of person:
Well mannered.
Sympathetic and understanding.
Customer focused.
Ideally a pet person.
Calm under pressure.
Able to handle deceased pets with sympathy and utmost respect without judgment
Able to work under own judgment.
Trustworthy, Honest.
Full training will be provided for this role.
The role also has a 3 month probation period.
We are looking for a Morning Receptionist who cares about pets in the same way all of the staff here do.
Hours will be Mon-Sat 09:00 -13.00 (Please note this role includes Saturday Mornings)
Salary Min Wage + other benefits to be advised.
Description of duties
Perform a variety of duties as advised by manager. The role includes but is not limited to the following:
Receive and welcome visitors (sometimes with deceased pets).
Provide support to grieving customers.
Answering telephone enquiries and recording of bookings.
Replying to emails, Facebook, WatsApp and any other means of communication approved by the company.
Perform clerical duties as directed by manager.
Take payments by telephone and direct from customer.
Raising of invoice both for direct customers and contracted clients.
Chase late and overdue payments as instructed by manager.
Deal with and resolve customer concerns.
Skills of person:
Well mannered.
Sympathetic and understanding.
Customer focused.
Ideally a pet person.
Calm under pressure.
Able to handle deceased pets with sympathy and utmost respect without judgment
Able to work under own judgment.
Trustworthy, Honest.
Full training will be provided for this role.
The role also has a 3 month probation period.