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Accommodation Officer - Housing
| Posting date: | 14 September 2025 |
|---|---|
| Salary: | £15.83 per hour |
| Hours: | Full time |
| Closing date: | 15 September 2025 |
| Location: | Newport, Wales |
| Remote working: | On-site only |
| Company: | Ben Recruitment Ltd |
| Job type: | Temporary |
| Job reference: | BROR13132092025 |
Summary
Accommodation Officer - Housing
Description
We are seeking a dedicated and detail-oriented Accommodation Officer for our housing division to provide essential support in managing housing accommodations. The ideal candidate will play a pivotal role in ensuring that all housing services meet the needs of our residents and comply with established regulations. As an Accommodation Officer, you will be responsible for overseeing the allocation and maintenance of housing units, facilitating tenant interactions, and ensuring a high standard of living for all occupants. Your expertise will be crucial in coordinating with various stakeholders, including tenants, landlords, and service providers, to address housing concerns and resolve issues promptly. This role requires strong organizational skills and the ability to communicate effectively with diverse populations. You will also be responsible for maintaining accurate records and reports that inform strategic decision-making related to housing services. If you have a passion for helping others and a commitment to providing exceptional housing solutions, we invite you to apply and become an integral part of our team, helping us to create comfortable and supportive living environments for our community.
Responsibilities
Manage the allocation of housing units to residents based on eligibility and needs.
Serve as the primary point of contact for residents regarding accommodation issues and inquiries.
Conduct regular inspections of housing properties to ensure compliance with safety and maintenance standards.
Facilitate the resolution of tenant disputes and complaints in a fair and effective manner.
Coordinate with external agencies and service providers for additional resident support services.
Develop and maintain accurate records of resident applications, contracts, and housing conditions.
Prepare reports on occupancy rates, housing trends, and resident satisfaction for management review.
Requirements
Bachelor's degree in social work, urban planning, housing management, or a related field.
Proven experience in housing administration, property management, or customer service.
Strong interpersonal skills to communicate effectively with diverse populations.
Knowledge of housing regulations, policies, and best practices.
Excellent organizational skills and attention to detail in record keeping.
Ability to work independently and as part of a team in a fast-paced environment.
Proficient in using office software and data management systems for reporting and analysis.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £15.83
Location: Newport, Wales
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK
Description
We are seeking a dedicated and detail-oriented Accommodation Officer for our housing division to provide essential support in managing housing accommodations. The ideal candidate will play a pivotal role in ensuring that all housing services meet the needs of our residents and comply with established regulations. As an Accommodation Officer, you will be responsible for overseeing the allocation and maintenance of housing units, facilitating tenant interactions, and ensuring a high standard of living for all occupants. Your expertise will be crucial in coordinating with various stakeholders, including tenants, landlords, and service providers, to address housing concerns and resolve issues promptly. This role requires strong organizational skills and the ability to communicate effectively with diverse populations. You will also be responsible for maintaining accurate records and reports that inform strategic decision-making related to housing services. If you have a passion for helping others and a commitment to providing exceptional housing solutions, we invite you to apply and become an integral part of our team, helping us to create comfortable and supportive living environments for our community.
Responsibilities
Manage the allocation of housing units to residents based on eligibility and needs.
Serve as the primary point of contact for residents regarding accommodation issues and inquiries.
Conduct regular inspections of housing properties to ensure compliance with safety and maintenance standards.
Facilitate the resolution of tenant disputes and complaints in a fair and effective manner.
Coordinate with external agencies and service providers for additional resident support services.
Develop and maintain accurate records of resident applications, contracts, and housing conditions.
Prepare reports on occupancy rates, housing trends, and resident satisfaction for management review.
Requirements
Bachelor's degree in social work, urban planning, housing management, or a related field.
Proven experience in housing administration, property management, or customer service.
Strong interpersonal skills to communicate effectively with diverse populations.
Knowledge of housing regulations, policies, and best practices.
Excellent organizational skills and attention to detail in record keeping.
Ability to work independently and as part of a team in a fast-paced environment.
Proficient in using office software and data management systems for reporting and analysis.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £15.83
Location: Newport, Wales
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK