Operations Administrator
| Posting date: | 12 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 12 October 2025 |
| Location: | Silsoe, MK45 4HR |
| Remote working: | On-site only |
| Company: | Get Staffed Online Recruitment Limited |
| Job type: | Permanent |
| Job reference: | FT-1540 |
Summary
Operations Administrator
Location: Wrest Park, Silsoe, MK45
Job Type: Full-time, Permanent
Work Days: Monday to Friday (one weekend in every four)
Salary: Competitive, based on experience
Due to an increase in workload, our client is expanding their Operations team and are looking for an experienced and enthusiastic Administrator to join them at their Wrest Park office in Silsoe.
About the Role
They are seeking a motivated and highly organised individual who thrives in a fast-paced environment. This is a key role within the Operations team, where you'll be responsible for supporting daily business functions and ensuring a high level of service is consistently delivered to both clients and engineers.
Reporting to the Operations Manager, you will be responsible for completing a variety of administrative tasks and meeting daily KPIs. Your work will be vital in keeping our operations running smoothly and efficiently.
Key Responsibilities:
- Pricing jobs and preparing customer quotations
- Managing communications with our engineering team
- Providing excellent customer care and support
- Ordering and tracking parts required for jobs
- Managing and responding to the shared email inbox daily
- Submitting cost claims and quotations
- Handling customer complaints professionally and effectively
- Gathering and maintaining data from internal systems
- Ensuring tools and materials are aligned with planned works
About You:
- Minimum 2 years' experience in a customer-focused administrative role
- Strong organisational and multitasking skills
- Excellent written and verbal communication
- Confident, assertive and thrives under pressure
- Positive, team-oriented attitude with a willingness to learn
- Comfortable working with internal systems and technology
- Ability to work proactively in a busy environment
Why Join?
They are a growing company with exciting plans for the future. This is a great opportunity for someone who wants to be part of a supportive and driven team. Our client believes in developing their people and fostering a workplace where your contribution really matters.
If you're passionate about delivering excellent service and want to be part of a team where your efforts are valued, they would love to hear from you.