Chemotherapy Booking Clerk (XN03)
| Posting date: | 12 September 2025 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 03 October 2025 |
| Location: | Leeds, LS9 7TF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9298-ONC-0556 |
Summary
JOB PURPOSE/SUMMARY To provide co-ordination and support to the Chemotherapy booking team. Ensuring administrative and clerical support is provided for the Chemotherapy service, within the Oncology Day Unit, via the chemotherapy booking system (Chemocare). The chemotherapy department delivers treatment care packages to approximately 60-70 patients per day, 7 days a week. The post-holder will be responsible for the co-ordination of the chemotherapy booking team, ensuring that all administrative and clerical aspects of the chemotherapy booking service are being delivered and are meeting the needs of the service. The post holder will also support and book chemotherapy activity, contact patients, input data onto the departmental database systems and produce reports as required. The post holder will be able to work flexibly and be able to communicate effectively and sensitively to a wide range of people including patients, families, medical staff and the wider multi-disciplinary team. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Core duty is to co-ordinate with the chemotherapy booking team and discuss and share out the workload on a daily basis, ensuring all aspects of the chemotherapy booking service are being delivered and meeting the needs of the service. To: - Manage your own workload - Provide training and on-going support as and when appropriate - Give inductions and provide training to new starters, demonstrating tasks carried out by yourself and other individuals in the team Ensure policies are updated appropriately to ensure the team are booking patient appointments accurately. Be responsible for ensuring the team have adequate office equipment to fulfil their roles, and that the equipment is used safely. Support the team to provide a full chemotherapy appointment booking system for the chemotherapy service. Book patient appointments according to departmental policy. Communicate appointments to patients directly via telephone and letter. Re-schedule appointments where necessary and ensure amendments communicated to relevant people and patient. Deal with ad-hoc queries from staff and patients regarding patient appointments. Provide routine non-clinical advice to patients seeking help from clinical staff where appropriate. Use patient scheduling system to book / amend appointments. Monitor capacity and demand of the chemotherapy unit and escalate concerns to line manager / senior management. Book patients into the Peripherally Inserted Central Catheter (PICC) line service where necessary. Ensure patients future appointments are booked prior to next attendance to allow for seamless patient pathway. Manage email traffic to specific chemotherapy email account, taking action where required and prioritising urgent requests. 5. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Chemotherapy roles are additionally expected to contribute towards the NHS Cancer Plan. Successful performance requires a clear personal commitment to the chemotherapy service, working across the department, Trust and Cancer Network as appropriate.