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Domestic Heating Engineer

Job details
Posting date: 12 September 2025
Salary: £41,000 to £48,000 per year
Additional salary information: van + pension + fuel card
Hours: Full time
Closing date: 19 September 2025
Location: Norwich, Norfolk, NR1 1TT
Company: Professional Personnel Management Ltd
Job type: Permanent
Job reference: HE/NOR/DR_1757685221

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Summary

We are seeking an experienced gas engineer to join our clients busy team to carry out service, and repairs on domestic heating and hot water systems for our customers.They are a trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.

Overview of Role:

The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.

Key Responsibilities:

  • Carry out service and maintenance works on a variety of domestic properties across the region.
  • Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
  • Communicate updates and progress of work, completing the required paperwork electronically and manually.
  • Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
  • To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.

Key Attributes & Requirements:

  • Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
  • Out of Hours evening and weekend cover on a rota basis is required as part of this role
  • A friendly and professional attitude to build strong relationships with clients & tenants
  • It is important that we complete all the appropriate criminal and reference checks before you start working

What They Offer:

  • Company vehicle and fuel card
  • Uniform & mobile device
  • Support provided for professional qualifications
  • Employee wellbeing programme, occupational health support, telephone support- counselling for staff
  • Service level awarded annual leave
  • Enhanced maternity & paternity packages
  • Dental/Healthcare cash plan
  • Cycle to Work Scheme
  • Electric Vehicle Leasing Scheme
  • Gender & Equality Working Group
  • Sureserve Academy- a platform for development, career progression
  • Employee Voice programme
  • Social activities for all of our Teams

Please contact David Rowbotham @ PPM Recruitment on 0121 450 8950

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