Clinical Support Worker
| Posting date: | 12 September 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 26 September 2025 |
| Location: | Stoke on Trent, ST6 4QG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9205-25-1312 |
Summary
It is expected that ALL employees of the Trust will take part in the appraisal process each year and with the first appraisal taking place within the first 6 months from appointment. Communicate and report any changes or information relating to the patient to the Registered Nurse. Communicate appropriately with patients and visitors to the Ward or Department. Portraying a professional respectful manner at all times To receive patients, visitors and staff in a calm, friendly and efficient manner Exchanges factual information with patients using reassurance, tact and empathy. May overcome barriers to understanding for example patients with physical or mental disabilities. The post holder will be required to undertake as appropriate Care Certificate/NA Competency packages/customer care course relevant to the healthcare setting and on-going training as determined by the Trust and their line manager, (All new staff to care it is mandatory that they complete the Care Certificate. The post holder will work towards completion of a vocational qualification in care as agreed in their PDR The post holder will have previous experience in a care environment (If not they will be enrolled onto the Nursing Assistant Apprenticeship programme) Prioritises which duties to respond to first, reports patients condition in a timely manner. This will include judgements involving facts. Organises own day to day work tasks or activities Keyboard skills Dexterity to undertake nursing procedures such as venepuncture Under direct or non-direct supervision of a Registered Nurse as deemed appropriate will assist with all aspects of essential patient care. Provision of personal care to patients Respect patient privacy and dignity at all times Prepare equipment for medical and nursing staff for procedures Assist medical and nursing staff with procedures as required Act as a chaperone supporting patients undergoing examinations or procedures Escort patients to other areas of the Trust as directed by the Registered Nurse Follows policies and may participate in discussion on proposed changes to procedures Demonstrates safe working practices in the use of equipment in the clinical area completion of mandatory training Within individual training programmes and local protocols, checks and cleans equipment Under the direction and supervision of the sister / Charge nurse order stocks and supplies and ensure they are store appropriately Demonstrates their own duties to new starters and bank / agency staff Adheres to Trust Standards of Dress policy Completion of relevant patients documentation under direct or non-direct supervision of a Registered Nurse as deemed appropriate Maintenance of computerise and manual information systems To request case notes and provide a tracing service Occasionally participates in audits, surveys, research and development activities Will have a delegated workload within the remit of their capabilities Turns, manoeuvres patients for toileting, and bathing using aids Concentrates for personal care duties follows routine Care of terminally ill and patient deaths The post holder may be exposed to bodily fluids