Associate Director – Estates Maintenance, Capital & Compliance
| Posting date: | 12 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £85,431 - £97,148 p.a inc HCAS |
| Hours: | Full time |
| Closing date: | 12 October 2025 |
| Location: | London, NW1 3AX |
| Company: | CNWL NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7480014/333-C-QTS-0006-A |
Summary
A Vacancy at Central and North West London NHS Foundation Trust.
The post holder is primarily responsible for:
• Oversight andresponsibilityfor thesuccessfulcommissioning and delivery ofEstatesMaintenance,CapitalManagementand Complianceservicesacross theQTSEstates portfolioand commercial projects.
• Co-ordinating the development of both QTS’s andour client’sstrategiesforEstates Maintenance,CapitalManagementand Complianceservices.
• Spearheading the development and management of the quality assurance process acrossEstates Maintenance,CapitalManagementand Complianceservices, incorporating benchmarking standards whererequired.
• Playing a lead role in the identification, bidding, acquisition, integration, management and review of commercial projects and new business opportunities for QTS, relevant to the areas of responsibility.
• Leading on the development of policies for the services within their portfolio;informing and defining QTS’s policies, processes,proceduresand systems.
• Promoting and delivering a continuous service improvement culture within all teams, services and service partnersand informing,creatingand deliveringprogrammes for improvement asrequired.
• Maintaining a good knowledge of all relevant legislation,standards,best practiceand emerging policiesfrom Government departments, industry bodiesand other relevant organisations.
• Actively role-modelling the behaviours that reflect the values of QTS.
The post holder is also responsible for:
• Ensuring appropriate systems, processes, and resources are in place for day-to-day control and to ensure safely operated Estates Maintenance, Capital and Compliance services across the QTS Estates portfolio or commercial projects.
• Providing expert specialist and professional construction, building, engineering and compliance advice to other estates staff, directors and senior management.
• Ensure that the QTS Executive team are well sighted on performance against areas of statutory and mandatory compliance and that key risks are identified, and appropriate action is taken.
• Deputising for the Deputy Director of Operations as and when required, within the fields of Estates Maintenance, Capital and Compliance services. When doing so shall exercise their reasonable judgment to continue to deliver all QTS agreed strategies, policies and procedures, assuming the day-to-day accountability and responsibility as the Deputy Director of Operations (Estates Maintenance and Capital) for the duration of their absence.
• Organising their daily workload to complete the tasks in the given priorities, whilst meeting all quality standards, service level agreements and compliance requirements.
• Always ensuring confidentiality, only releasing information obtained during employment to those acting in an officialcapacityor within the parameters of QTS’s Policies and Procedures.
Kindly note, if your application is successful and you are shortlisted, the 1st interview is scheduled to take place on Microsoft Teams over October 1st & October 2nd.
Quality Trusted Solutions (QTS) are a wholly-owned subsidiary of Central and North West London NHS Foundation Trust (CNWL).
Formally CNWL’s in-house estates and facilities department, following incorporation as a limited liability partnership (LLP) in November 2017, we offer a comprehensive range of estates and facilities management services and products to our clients.
Despite being owned by an NHS organisation, all applicants should be aware that new employees are appointed onto QTS's employment terms and conditions which differ from Agenda for Change. This includes differences to key areas such as pension type and holiday entitlement. For more information, please reach out to a member of our HR & People team at QTS.
• Direct line management of the Head ofEstates Maintenance,Head ofCapitaland Compliance Manager.
• Liaises with key stakeholders, asappropriate, to supportworks associated with utilities and insurance.
• Strategically reviewing,managingand deliveringa resourcing strategy and operationalcapacityplans to ensure that service level agreementsand operational standards are met.
• Overarching responsibility for ensuring an effective system for performance management and reporting is in place for Estates Management,Capitaland Complianceservices within the QTS Estates portfolio.
• Directly lead or support relevant large scale and strategic projects which require senior involvement, including engagement and collaboration with third parties such as ICB’s, other Trusts and Local Authorities.
• Oversight and management of relevant Service Level Agreements (SLA’s) andthird-partyagreements and relationships
• Development and management of relevant information systems
• With theDeputyDirector of Operations, overarching responsibility for ensuring thatEstates Maintenance,Capitaland Complianceservices are carried out in compliance withappropriate legislation, standards,guidanceandbest practiceincluding all Health Technical Memorandums (HTMs)and Health& Safety Executive (HSE) guidance.
This advert closes on Monday 22 Sep 2025
The post holder is primarily responsible for:
• Oversight andresponsibilityfor thesuccessfulcommissioning and delivery ofEstatesMaintenance,CapitalManagementand Complianceservicesacross theQTSEstates portfolioand commercial projects.
• Co-ordinating the development of both QTS’s andour client’sstrategiesforEstates Maintenance,CapitalManagementand Complianceservices.
• Spearheading the development and management of the quality assurance process acrossEstates Maintenance,CapitalManagementand Complianceservices, incorporating benchmarking standards whererequired.
• Playing a lead role in the identification, bidding, acquisition, integration, management and review of commercial projects and new business opportunities for QTS, relevant to the areas of responsibility.
• Leading on the development of policies for the services within their portfolio;informing and defining QTS’s policies, processes,proceduresand systems.
• Promoting and delivering a continuous service improvement culture within all teams, services and service partnersand informing,creatingand deliveringprogrammes for improvement asrequired.
• Maintaining a good knowledge of all relevant legislation,standards,best practiceand emerging policiesfrom Government departments, industry bodiesand other relevant organisations.
• Actively role-modelling the behaviours that reflect the values of QTS.
The post holder is also responsible for:
• Ensuring appropriate systems, processes, and resources are in place for day-to-day control and to ensure safely operated Estates Maintenance, Capital and Compliance services across the QTS Estates portfolio or commercial projects.
• Providing expert specialist and professional construction, building, engineering and compliance advice to other estates staff, directors and senior management.
• Ensure that the QTS Executive team are well sighted on performance against areas of statutory and mandatory compliance and that key risks are identified, and appropriate action is taken.
• Deputising for the Deputy Director of Operations as and when required, within the fields of Estates Maintenance, Capital and Compliance services. When doing so shall exercise their reasonable judgment to continue to deliver all QTS agreed strategies, policies and procedures, assuming the day-to-day accountability and responsibility as the Deputy Director of Operations (Estates Maintenance and Capital) for the duration of their absence.
• Organising their daily workload to complete the tasks in the given priorities, whilst meeting all quality standards, service level agreements and compliance requirements.
• Always ensuring confidentiality, only releasing information obtained during employment to those acting in an officialcapacityor within the parameters of QTS’s Policies and Procedures.
Kindly note, if your application is successful and you are shortlisted, the 1st interview is scheduled to take place on Microsoft Teams over October 1st & October 2nd.
Quality Trusted Solutions (QTS) are a wholly-owned subsidiary of Central and North West London NHS Foundation Trust (CNWL).
Formally CNWL’s in-house estates and facilities department, following incorporation as a limited liability partnership (LLP) in November 2017, we offer a comprehensive range of estates and facilities management services and products to our clients.
Despite being owned by an NHS organisation, all applicants should be aware that new employees are appointed onto QTS's employment terms and conditions which differ from Agenda for Change. This includes differences to key areas such as pension type and holiday entitlement. For more information, please reach out to a member of our HR & People team at QTS.
• Direct line management of the Head ofEstates Maintenance,Head ofCapitaland Compliance Manager.
• Liaises with key stakeholders, asappropriate, to supportworks associated with utilities and insurance.
• Strategically reviewing,managingand deliveringa resourcing strategy and operationalcapacityplans to ensure that service level agreementsand operational standards are met.
• Overarching responsibility for ensuring an effective system for performance management and reporting is in place for Estates Management,Capitaland Complianceservices within the QTS Estates portfolio.
• Directly lead or support relevant large scale and strategic projects which require senior involvement, including engagement and collaboration with third parties such as ICB’s, other Trusts and Local Authorities.
• Oversight and management of relevant Service Level Agreements (SLA’s) andthird-partyagreements and relationships
• Development and management of relevant information systems
• With theDeputyDirector of Operations, overarching responsibility for ensuring thatEstates Maintenance,Capitaland Complianceservices are carried out in compliance withappropriate legislation, standards,guidanceandbest practiceincluding all Health Technical Memorandums (HTMs)and Health& Safety Executive (HSE) guidance.
This advert closes on Monday 22 Sep 2025
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