Independent Living Adviser
| Posting date: | 12 September 2025 |
|---|---|
| Salary: | £20,765 per year |
| Hours: | Full time |
| Closing date: | 23 September 2025 |
| Location: | Birmingham, B6 4AH |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | Penderels Trust |
| Job type: | Permanent |
| Job reference: | WBAPPILA |
Summary
We are looking for 2 people to provide an Appointeeship Service to a caseload of individuals in Birmingham and Worcestershire. The successful candidates will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.
Location: Home working, with an expectation to travel around Worcestershire. You will occasionally provide cover in the Birmingham area and visit our office in Birmingham (B6 4AH)
Salary: £25,610 per annum / £20,765 pro rata
Hours: 30 hours per week
Days & Times: To be confirmed with successful candidate, core hours are Monday to Friday, 8:30am to 5:00pm.
Closing: Tuesday 23rd September 2025
Interview: Interviews will take place via Microsoft Teams video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our e-mails).
The Role - As an Independent Living Adviser (Appointeeships), your main duties will include:
• Acting as an appointee for a caseload of individuals to ensure all financial arrangements are properly documented and managed within Penderels Trust guidelines.
• Ensuring Appointeeships are managed in a person-centred approach that promotes the independence of the individual
• Ensuring that systems are in place for each individual receiving an Appointeeship and to ensure that they are safeguarded from fraud and financial abuse
• Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships including change of circumstances and to do this without unnecessary delay resulting in over/underpayments.
• To organise and attend meetings and/or reviews with customers, colleagues and local authority staff where necessary including initial visits to new Appointeeships
• To keep up to date with changes to legislation relating to Appointeeships
• Entering and maintaining information on a central database relating to all individuals receiving an Appointeeship
Skills, Experience and Qualification - We are looking for someone with the following attributes:
• Experience of working with vulnerable people
• Experience of providing information or advice to others or within a customer service environment
• Ability to communicate clearly both verbally and in writing, adapting your style to suit the audience.
• Ability to manage diary and workload effectively.
• Current driving licence and unrestricted use of vehicle
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Ability to produce letters and other documents to a high standard.
• Ability to input and maintain accurate data records.
• Excellent telephone manner
• Ability to work as part of a team and on own initiative.
• Ability to work flexibly and to deadlines.
• Hold minimum GCSE Grade '4' or equivalent in English and Maths
This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.
Perks: Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Wagestream
Penderels Trust is a Disability Confident Employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
Location: Home working, with an expectation to travel around Worcestershire. You will occasionally provide cover in the Birmingham area and visit our office in Birmingham (B6 4AH)
Salary: £25,610 per annum / £20,765 pro rata
Hours: 30 hours per week
Days & Times: To be confirmed with successful candidate, core hours are Monday to Friday, 8:30am to 5:00pm.
Closing: Tuesday 23rd September 2025
Interview: Interviews will take place via Microsoft Teams video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our e-mails).
The Role - As an Independent Living Adviser (Appointeeships), your main duties will include:
• Acting as an appointee for a caseload of individuals to ensure all financial arrangements are properly documented and managed within Penderels Trust guidelines.
• Ensuring Appointeeships are managed in a person-centred approach that promotes the independence of the individual
• Ensuring that systems are in place for each individual receiving an Appointeeship and to ensure that they are safeguarded from fraud and financial abuse
• Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships including change of circumstances and to do this without unnecessary delay resulting in over/underpayments.
• To organise and attend meetings and/or reviews with customers, colleagues and local authority staff where necessary including initial visits to new Appointeeships
• To keep up to date with changes to legislation relating to Appointeeships
• Entering and maintaining information on a central database relating to all individuals receiving an Appointeeship
Skills, Experience and Qualification - We are looking for someone with the following attributes:
• Experience of working with vulnerable people
• Experience of providing information or advice to others or within a customer service environment
• Ability to communicate clearly both verbally and in writing, adapting your style to suit the audience.
• Ability to manage diary and workload effectively.
• Current driving licence and unrestricted use of vehicle
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Ability to produce letters and other documents to a high standard.
• Ability to input and maintain accurate data records.
• Excellent telephone manner
• Ability to work as part of a team and on own initiative.
• Ability to work flexibly and to deadlines.
• Hold minimum GCSE Grade '4' or equivalent in English and Maths
This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.
Perks: Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Wagestream
Penderels Trust is a Disability Confident Employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.