CIAG Service Manager
| Posting date: | 12 September 2025 |
|---|---|
| Salary: | £35,977 to £39,500 per year |
| Hours: | Full time |
| Closing date: | 26 September 2025 |
| Location: | NG5 3AG |
| Remote working: | On-site only |
| Company: | Career Connect |
| Job type: | Permanent |
| Job reference: | CAR1133844 |
Summary
We are Recruiting a Permanent Service Manager
We are looking for an enthusiastic and confident manager to help us deliver our exciting Careers, Information, Advice and Guidance (CIAG) contract across the East Midlands Prison site. We are looking for somebody with project management skills and operational and relationship management experience.
Achieve deliver a range of learning and employment contracts in Prisons and Probation Offices. The CIAG contract supports prisoners to identify goals, access training and obtain sustainable employment opportunities on release from prison. As Service Manager, you will lead and manage the operational delivery of this contract to ensure it meets it’s aims and objectives.
You will be skilled in managing staff and leading a high performing team to meet their targets. You will be effective in managing relationships with key stakeholders and partner organisations. The successful candidate will have experience in delivering performance-related contracts, managing people and be skilled in the multi-tasking required of a successful manager.
Package:
This contract requires a 37.5 hour working week and we also offer flexi-time, so when we ask our staff to do extra, we always make sure they’ve got those hours to take back another time. It’s a great benefit of working for Career Connect.
The salary for a Service Manager is between £34,593 - £39,500 depending on experience. You will be reimbursed for any additional travel, beyond your main base of work.
Our holidays start at 25 days + Bank Holidays and we give up to an extra 6 days a year for staff with longer service.
A full Job Description and Person Specification can be found at the bottom of this page.
Please send your CV and covering letter illustrating how your experience and skills meet the requirements of the job.
Please submit your CV by the closing date of 26th September 25
Interviews will take via MS Teams on 3rd October 25
If you would like an informal discussion regarding the vacancy please contact Michelle Brown CIAG Manager at michelle.brown@careerconnect.org.uk. We can organise a time to speak to answer any queries.
We are looking for an enthusiastic and confident manager to help us deliver our exciting Careers, Information, Advice and Guidance (CIAG) contract across the East Midlands Prison site. We are looking for somebody with project management skills and operational and relationship management experience.
Achieve deliver a range of learning and employment contracts in Prisons and Probation Offices. The CIAG contract supports prisoners to identify goals, access training and obtain sustainable employment opportunities on release from prison. As Service Manager, you will lead and manage the operational delivery of this contract to ensure it meets it’s aims and objectives.
You will be skilled in managing staff and leading a high performing team to meet their targets. You will be effective in managing relationships with key stakeholders and partner organisations. The successful candidate will have experience in delivering performance-related contracts, managing people and be skilled in the multi-tasking required of a successful manager.
Package:
This contract requires a 37.5 hour working week and we also offer flexi-time, so when we ask our staff to do extra, we always make sure they’ve got those hours to take back another time. It’s a great benefit of working for Career Connect.
The salary for a Service Manager is between £34,593 - £39,500 depending on experience. You will be reimbursed for any additional travel, beyond your main base of work.
Our holidays start at 25 days + Bank Holidays and we give up to an extra 6 days a year for staff with longer service.
A full Job Description and Person Specification can be found at the bottom of this page.
Please send your CV and covering letter illustrating how your experience and skills meet the requirements of the job.
Please submit your CV by the closing date of 26th September 25
Interviews will take via MS Teams on 3rd October 25
If you would like an informal discussion regarding the vacancy please contact Michelle Brown CIAG Manager at michelle.brown@careerconnect.org.uk. We can organise a time to speak to answer any queries.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.