Complex Care Project Worker
| Posting date: | 12 September 2025 |
|---|---|
| Salary: | £27,297 per year, pro rata |
| Hours: | Part time |
| Closing date: | 25 September 2025 |
| Location: | Bedwas, Caerphilly |
| Remote working: | On-site only |
| Company: | Pobl Group |
| Job type: | Temporary |
| Job reference: | 509382 |
Summary
We’re on the lookout for enthusiastic and committed Mental Health Workers (at Pobl, known as Complex Care Project Workers) to join our passionate team in the Complex Care Recovery Service, Bedwas.
• Part-time (24 hours)
• 9-month fixed-term contract
• Work in a role where no two days are the same and every shift brings the chance to change someone’s life for the better.
Our service runs 24/7 – you’ll be part of a rolling rota covering days, evenings, weekends and wakeful nights. Day shifts are typically 12 hours, with wakeful nights as additional cover.
This isn’t just a job, it’s a chance to:
• Build meaningful relationships with people on their recovery journey
• Empower individuals to grow in confidence and independence
• Work alongside a supportive, like-minded team who truly care
• Be part of an organisation that values passion, dedication and making a difference
If you’re ready for a rewarding role where your compassion and commitment will have a lasting impact, we’d love to hear from you!
Who are Pobl Group?
Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Our Care team provides registered care services throughout South Wales at dozens of locations and for a wide range of customers.
Pobl means ‘People’ and people really are at the heart of everything we do. We support some truly amazing people to live positive, independent lives in their own home and help get them where they want to be in life.
What is the Role?
Tŷ Anwen is a residential mental health service in Caerphilly, supporting up to 16 individuals living with serious and enduring mental illness and complex needs, which may include self-harm.
Our team works to a recovery-focused model of care, offering clear therapeutic boundaries and outcome-driven support that builds independence and confidence.
As a Complex Care Project Worker, you will play a key role in empowering and supporting individuals on their recovery journey. Working as part of a dedicated team, you’ll help to develop, implement and review high-quality, person-centred care and support plans that reflect each individual’s needs, preferences and aspirations.
What you’ll be doing:
Supporting individuals to live independently within a care setting.
Support, prompting and administering medication.
Engagement in social activities
Completing and updating support plans, risk assessments and risk management plans.
Carrying out supervisions
Completing assessments from referrals
Be responsible for the service in the absence of the manager.
Undertake relevant training for the role.
Liaise with Social Services, Benefits Agencies, Housing department and other relevant agencies
Organising group activities with the individuals at Ty Anwen or in the community
Providing emotional support to the individuals
What skills and experience do you need?
A genuine desire to help people and make a difference.
Have or be willing towards completing a QCF in Health and Social Care level 4 or above.
An understanding of the challenges that many of our service users face
Keen listening and communication skills
Empathy, compassion and a caring nature
Ability to complete and regularly review relevant paperwork such as support plans and risk assessments.
What are the pay and benefits?
An annual salary of £27,297
26 days holiday entitlement plus Bank holidays
Pension scheme
Sick Pay
Every other weekend off
Colleague Referral Scheme (£250 per referral)
Time for Talking – a free counselling service.
Health Cash Plan
Savings Scheme
Electric Vehicle Lease Schemes
Cycle to work scheme.
Eyecare plan
Give as You Earn charity donation scheme.
Gym and shopping discounts
Training and progression opportunities.
Our Commitment to FREDIE
Pobl Group is guided by the principles of Fairness, Respect, Equality, Diversity, Inclusion, and Engagement (FREDIE). Whatever your background, you’ll have equal opportunities at Pobl. We welcome your application.
How to Apply
If you’re ready to be a Difference Maker, apply now with your CV and contact details.
We review applications continuously and may close this vacancy early if we find the right candidate. Don’t miss the chance to start your journey with Pobl today!
If you would like any support with your application or wish to discuss any adjustments you may require during the application process, please contact 0300 3735262 and quote the job number 509382
• Part-time (24 hours)
• 9-month fixed-term contract
• Work in a role where no two days are the same and every shift brings the chance to change someone’s life for the better.
Our service runs 24/7 – you’ll be part of a rolling rota covering days, evenings, weekends and wakeful nights. Day shifts are typically 12 hours, with wakeful nights as additional cover.
This isn’t just a job, it’s a chance to:
• Build meaningful relationships with people on their recovery journey
• Empower individuals to grow in confidence and independence
• Work alongside a supportive, like-minded team who truly care
• Be part of an organisation that values passion, dedication and making a difference
If you’re ready for a rewarding role where your compassion and commitment will have a lasting impact, we’d love to hear from you!
Who are Pobl Group?
Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Our Care team provides registered care services throughout South Wales at dozens of locations and for a wide range of customers.
Pobl means ‘People’ and people really are at the heart of everything we do. We support some truly amazing people to live positive, independent lives in their own home and help get them where they want to be in life.
What is the Role?
Tŷ Anwen is a residential mental health service in Caerphilly, supporting up to 16 individuals living with serious and enduring mental illness and complex needs, which may include self-harm.
Our team works to a recovery-focused model of care, offering clear therapeutic boundaries and outcome-driven support that builds independence and confidence.
As a Complex Care Project Worker, you will play a key role in empowering and supporting individuals on their recovery journey. Working as part of a dedicated team, you’ll help to develop, implement and review high-quality, person-centred care and support plans that reflect each individual’s needs, preferences and aspirations.
What you’ll be doing:
Supporting individuals to live independently within a care setting.
Support, prompting and administering medication.
Engagement in social activities
Completing and updating support plans, risk assessments and risk management plans.
Carrying out supervisions
Completing assessments from referrals
Be responsible for the service in the absence of the manager.
Undertake relevant training for the role.
Liaise with Social Services, Benefits Agencies, Housing department and other relevant agencies
Organising group activities with the individuals at Ty Anwen or in the community
Providing emotional support to the individuals
What skills and experience do you need?
A genuine desire to help people and make a difference.
Have or be willing towards completing a QCF in Health and Social Care level 4 or above.
An understanding of the challenges that many of our service users face
Keen listening and communication skills
Empathy, compassion and a caring nature
Ability to complete and regularly review relevant paperwork such as support plans and risk assessments.
What are the pay and benefits?
An annual salary of £27,297
26 days holiday entitlement plus Bank holidays
Pension scheme
Sick Pay
Every other weekend off
Colleague Referral Scheme (£250 per referral)
Time for Talking – a free counselling service.
Health Cash Plan
Savings Scheme
Electric Vehicle Lease Schemes
Cycle to work scheme.
Eyecare plan
Give as You Earn charity donation scheme.
Gym and shopping discounts
Training and progression opportunities.
Our Commitment to FREDIE
Pobl Group is guided by the principles of Fairness, Respect, Equality, Diversity, Inclusion, and Engagement (FREDIE). Whatever your background, you’ll have equal opportunities at Pobl. We welcome your application.
How to Apply
If you’re ready to be a Difference Maker, apply now with your CV and contact details.
We review applications continuously and may close this vacancy early if we find the right candidate. Don’t miss the chance to start your journey with Pobl today!
If you would like any support with your application or wish to discuss any adjustments you may require during the application process, please contact 0300 3735262 and quote the job number 509382