Menu

Software Technicians

Job details
Posting date: 12 September 2025
Salary: £33,400 to £34,400 per year
Hours: Full time
Closing date: 12 October 2025
Location: London, UK
Remote working: On-site only
Company: BANSI GLOBAL SOLUTIONS LTD
Job type: Contract
Job reference: IT JOBS

Apply for this job

Summary

Duties

Install, configure, and maintain software applications across the organization.

Troubleshoot and resolve software issues for end-users.

Perform routine software updates, patches, and upgrades.

Maintain records of software licenses and installations.

Support system backups and data recovery procedures.

Provide training and guidance to staff on software tools and applications.

Test and verify software functionality after updates or installations.

Document technical issues and their resolutions for future reference.

Roles

Serve as the primary point of contact for software-related technical support.

Act as a bridge between end-users and IT/development teams.

Ensure smooth software operations to minimize business disruptions.

Participate in the planning and testing of new software solutions.

Support IT leadership in improving software processes and standards.

Advocate for user needs while ensuring system integrity and compliance.

Responsibilities

Ensure all installed software complies with licensing agreements and company policies.

Safeguard company systems by applying security updates and best practices.

Monitor system performance and proactively address potential issues.

Collaborate with vendors, developers, and IT teams for technical escalations.

Provide accurate and timely reports on software status, usage, and issues.

Stay updated with industry trends, tools, and security practices.

Continuously recommend improvements to optimize software efficiency and user productivity.

Apply for this job