German Speaking IT Support Agent
| Posting date: | 12 September 2025 |
|---|---|
| Salary: | £28,000.00 to £30,000.00 per year |
| Hours: | Full time |
| Closing date: | 12 October 2025 |
| Location: | Wigan, Greater Manchester, wn3 6ps |
| Remote working: | On-site only |
| Company: | Search Consultancy LTD |
| Job type: | Permanent |
| Job reference: | Req/673782_1757666851 |
Summary
German Speaking IT Support Agent
- Location: Wigan
- Salary: Up to £30,000
- Contract: Full time, Permanent
- Hours: Monday to Friday , 8am - 4pm
My client based in Wigan is looking to recruit a fluent German Speaking Helpdesk / 1st Line Technical Support Advisor to work out of their main office on a permanent basis, offering a salary of up to £30,000.
As a Helpdesk Advisor you will be dealing with inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric.
Job Description:
- Provide 1st line support to all end users globally
- Incident Management and Resolution
- Escalation to Tier 2 when unable to resolve issues
- To provide an excellent customer service experience whilst managing customer expectation
- To manage faults, requests and enquiries on behalf of the customer
Person Specification:
- Fluent English and German language skills
- Previous experience within a technical support role
- Excellent customer service & communication skills
Benefits package includes:
- Immediate start available
- Exposure of working in a desirable company with future progression
- On site parking
Apply for this role now or email your cv directly to adam.molyneux@search.co.uk
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.