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Direct Payments Assistant (Income and Awards)

Job details
Posting date: 12 September 2025
Salary: £26,403 to £27,254 per year
Hours: Full time
Closing date: 21 September 2025
Location: Welshpool, Powys
Remote working: Hybrid - work remotely up to 3 days per week
Company: Powys County Council
Job type: Temporary
Job reference:

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Summary

There are two positions available

About the role:

The post holder will work independently as part of the Income & Awards team to monitor and audit Direct Payments across the county. This includes providing guidance and support to staff, with the primary aim of ensuring that service users' Direct Payments are properly managed and that all practices comply with Welsh Government guidance on the management of accounts and Direct Payment records.

About you:

Able to manage own workload
Able to handle and share confidential and sensitive information in accordance with data protection & GDPR.
Commitment to public service
Knowledge of direct payments
What you will do:

Through the auditing process, identify where direct payment recipients are not using allocated funds appropriately in accordance with social care assessments and not fraudulently spending Local Authority funding

Work in collaboration with social care teams across Powys County Council to ensure safeguards are in place to minimise the risk of financial abuse for service users receiving Direct Payments

Reconcile payments via the Powys County Council Service User Account using the Local Authority’s approved electronic banking system.

Provide advice and guidance on Direct Payment matters to families and service users

This position has a requirement for an Enhanced DBS Check

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