Business Support Assistant
| Posting date: | 11 September 2025 |
|---|---|
| Salary: | £26,824 to £28,598 per year |
| Hours: | Full time |
| Closing date: | 24 September 2025 |
| Location: | Loughborough, Leicestershire |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Charnwood Borough Council |
| Job type: | Permanent |
| Job reference: | M306 |
Summary
Landlord Services are looking for a full-time business support assistant to provide administrative support to the housing management teams.
The role provides general administrative support for the tenancy, anti-social behaviour, and tenancy support teams. As well as undertaking this the role also includes supporting the income team with the universal credit verification process.
Previous experience in a customer focused role, working with minimal direction and the ability to balance competing priorities is required. You should also be comfortable communicating with customers, colleagues, and contractors by phone and email.
Significant administration experience in a busy office environment and experience of working with IT is required.
A commitment to providing excellent customer service and continuous service improvement is essential.
Applications must be made using the on-line application process.
For further information in relation to the role please contact Leesa Smith, Business Support Team Leader at leesa.smith@charnwood.gov.uk
What we offer
The benefits of working with us:
Agile working for many roles
Generous annual leave of between 262.7 hours and 299.7 hours of leave (depending on grade and length of service) inclusive of bank holidays
Most services are closed over Christmas
Opportunities for professional development linked to many roles
Access to the Local Government Pension Scheme
Free parking
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About the Council:
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood, Customer Focused, and Working Together.
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About Charnwood:
We are proud of our borough, which is a great place to live, work, visit, and invest in. Charnwood boasts breathtaking landscapes, historic markets, and a diverse community. At the heart of Charnwood is Loughborough, home to a world-class university and the only major bell foundry in the UK.
No Agencies please.
The role provides general administrative support for the tenancy, anti-social behaviour, and tenancy support teams. As well as undertaking this the role also includes supporting the income team with the universal credit verification process.
Previous experience in a customer focused role, working with minimal direction and the ability to balance competing priorities is required. You should also be comfortable communicating with customers, colleagues, and contractors by phone and email.
Significant administration experience in a busy office environment and experience of working with IT is required.
A commitment to providing excellent customer service and continuous service improvement is essential.
Applications must be made using the on-line application process.
For further information in relation to the role please contact Leesa Smith, Business Support Team Leader at leesa.smith@charnwood.gov.uk
What we offer
The benefits of working with us:
Agile working for many roles
Generous annual leave of between 262.7 hours and 299.7 hours of leave (depending on grade and length of service) inclusive of bank holidays
Most services are closed over Christmas
Opportunities for professional development linked to many roles
Access to the Local Government Pension Scheme
Free parking
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About the Council:
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people. We offer a range of services, from refuse and recycling collections to the operation of a theatre and historic markets. Our services are built on our values: Pride in Charnwood, Customer Focused, and Working Together.
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
About Charnwood:
We are proud of our borough, which is a great place to live, work, visit, and invest in. Charnwood boasts breathtaking landscapes, historic markets, and a diverse community. At the heart of Charnwood is Loughborough, home to a world-class university and the only major bell foundry in the UK.
No Agencies please.