Housing Solutions Officer
| Posting date: | 11 September 2025 |
|---|---|
| Salary: | £30,024 to £32,597 per year |
| Hours: | Full time |
| Closing date: | 29 September 2025 |
| Location: | Worcester, Worcestershire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Worcester City Council |
| Job type: | Temporary |
| Job reference: | WCITY/TP/146/216 |
Summary
In this role, you can make a meaningful impact on the lives of those experiencing homelessness, helping some of the most vulnerable households to achieve successful and sustainable outcomes. You will be working in a collaborative environment where partnerships and multi-agency working is key to everything we do.
Key responsibilities include:
Conducting initial assessments and developing personalised support plans.
Providing high quality advice on a range of housing options, welfare benefits and tenancy rights.
Liaising with external agencies and service providers to co-ordinate support.
Managing a caseload of customers, ensuring timely and effective interventions to prevent homelessness wherever possible
Investigating homelessness applications and applying legislation, codes of guidance and case law to make lawful homeless decisions
Maintaining accurate records and adhering to data protection regulations.
Key Requirements:
Ideally you will have:
Experience of working in a housing or homelessness field
Good knowledge of housing legislation, housing options and homelessness prevention strategies.
Good knowledge of welfare benefits
Experience of working with vulnerable customers and providing housing related advice
However, your attitude and skills are the most important criteria and training can be provide for the right candidates.
See our jobs board fr further details and to apply
Key responsibilities include:
Conducting initial assessments and developing personalised support plans.
Providing high quality advice on a range of housing options, welfare benefits and tenancy rights.
Liaising with external agencies and service providers to co-ordinate support.
Managing a caseload of customers, ensuring timely and effective interventions to prevent homelessness wherever possible
Investigating homelessness applications and applying legislation, codes of guidance and case law to make lawful homeless decisions
Maintaining accurate records and adhering to data protection regulations.
Key Requirements:
Ideally you will have:
Experience of working in a housing or homelessness field
Good knowledge of housing legislation, housing options and homelessness prevention strategies.
Good knowledge of welfare benefits
Experience of working with vulnerable customers and providing housing related advice
However, your attitude and skills are the most important criteria and training can be provide for the right candidates.
See our jobs board fr further details and to apply
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.