Service Support Manager FTC
| Posting date: | 11 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 11 October 2025 |
| Location: | RH10 7AA |
| Company: | Mitie |
| Job type: | Contract |
| Job reference: | 81966 |
Summary
Join Mitie - the future of high performing places.
ROLE: Service Support ManagerLOCATION: Crawley
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Service Support Manager who will manage and implement employee wages daily, alongside deliver adequate Health & Safety compliance, following the clients statutory Fire and Safety regulations to mitigate potential risks.
Role Responsibilities:
-Effectively managing and ensuring excellent service delivery to various client contracts over an agreed geographical area
-To build relationships and rapport with contract clients,
-To complete audit inspections and review performance of delivery against the Service Level Agreement and Cleaning Specification
-Excellent organisation and time management abilities
-Great customer service skills to liaise with clients effectively
Required Qualifications: applicants must meet the below defined requirements for the role.
-A full UK clean drivers license - a company car is provided in this role
-Previous management experience in managing soft services/cleaning within facilities management
-Excellent customer service with good communication skills and a good understanding of written and verbal English
-A Health and Safety IOSH qualification
What's in it for you?
-Work in a company that promotes diverse culture
-Employee Recognition and Long service awards
-Wellbeing support
There's a place for you at Mitie, join us today!
ROLE: Service Support ManagerLOCATION: Crawley
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Service Support Manager who will manage and implement employee wages daily, alongside deliver adequate Health & Safety compliance, following the clients statutory Fire and Safety regulations to mitigate potential risks.
Role Responsibilities:
-Effectively managing and ensuring excellent service delivery to various client contracts over an agreed geographical area
-To build relationships and rapport with contract clients,
-To complete audit inspections and review performance of delivery against the Service Level Agreement and Cleaning Specification
-Excellent organisation and time management abilities
-Great customer service skills to liaise with clients effectively
Required Qualifications: applicants must meet the below defined requirements for the role.
-A full UK clean drivers license - a company car is provided in this role
-Previous management experience in managing soft services/cleaning within facilities management
-Excellent customer service with good communication skills and a good understanding of written and verbal English
-A Health and Safety IOSH qualification
What's in it for you?
-Work in a company that promotes diverse culture
-Employee Recognition and Long service awards
-Wellbeing support
There's a place for you at Mitie, join us today!