Customer Care Executive
| Posting date: | 11 September 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 11 October 2025 |
| Location: | Eckington, Sheffield |
| Remote working: | On-site only |
| Company: | Essential Recruitment |
| Job type: | Contract |
| Job reference: | CCE |
Summary
Role Overview:
We are recruiting for a Customer Care Executive to join our site near Sheffield. This role involves providing high-quality customer support, handling administration tasks, and ensuring customer satisfaction in a fast-paced environment.
Benefits:
Pension scheme
Free tea and coffee on site
Free on-site parking
Temporary ongoing with the potential for a permanent contract
Key Duties:
Provide live telephone support to customers experiencing software and hardware issues
Log internal and external support calls accurately
Create reports and maintain documentation
Validate and process customer orders
Create sales quotes for general sales and repairs
Resolve customer complaints in a professional and timely manner
Handling inbound telephone calls
Experience & Requirements:
Previous experience in customer care
Experience with administration duties
Excellent written and verbal communication skills
Hours of Work:
Monday to Friday: Hours between 8am-5pm
Mixture of 8am-4pm and 9am-5pm on a weekly rotation
How to Apply:
Call Megan on 01246 278000 between 8am–5pm, Monday to Friday
Email your CV to chesterfield@essentialrecruitment.co.uk
If you haven’t heard from us within 72 hours of applying, please assume your application has been unsuccessful on this occasion. We will, however, retain your details for consideration in future vacancies
This vacancy is being advertised by Essential Recruitment (an Employment Business).
We are recruiting for a Customer Care Executive to join our site near Sheffield. This role involves providing high-quality customer support, handling administration tasks, and ensuring customer satisfaction in a fast-paced environment.
Benefits:
Pension scheme
Free tea and coffee on site
Free on-site parking
Temporary ongoing with the potential for a permanent contract
Key Duties:
Provide live telephone support to customers experiencing software and hardware issues
Log internal and external support calls accurately
Create reports and maintain documentation
Validate and process customer orders
Create sales quotes for general sales and repairs
Resolve customer complaints in a professional and timely manner
Handling inbound telephone calls
Experience & Requirements:
Previous experience in customer care
Experience with administration duties
Excellent written and verbal communication skills
Hours of Work:
Monday to Friday: Hours between 8am-5pm
Mixture of 8am-4pm and 9am-5pm on a weekly rotation
How to Apply:
Call Megan on 01246 278000 between 8am–5pm, Monday to Friday
Email your CV to chesterfield@essentialrecruitment.co.uk
If you haven’t heard from us within 72 hours of applying, please assume your application has been unsuccessful on this occasion. We will, however, retain your details for consideration in future vacancies
This vacancy is being advertised by Essential Recruitment (an Employment Business).