Reservation Co-ordinator - Fixed Term Contract
| Posting date: | 11 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive Salary |
| Hours: | Full time |
| Closing date: | 11 October 2025 |
| Location: | Chineham, RG24 8FY |
| Company: | The QHotels Collection |
| Job type: | Permanent |
| Job reference: | 2533654 |
Summary
Do you pride yourself on providing outstanding guest service?
Are you a natural people person?
The important stuff:
Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!
***3 month fixed term contract
What will I do?
Supporting the front of house team in the co-ordination and sales of the guest experience from initial reservation through to arrival and everything in-between! Dealing with all direct and third-party guest requests as well as completing daily checks on all reservations, identifying any potential upselling opportunities.
Is this the role for me?
Experience in an administration role or within a hotel front of
house role
Confidence to upsell
Good time management and multi-tasking skills
Ability to problem solving
Curious to find out more?
Hampshire Court Hotel & Spa is a 4*, 90-bedroom property, located in Basingstoke. Our hotel has The Hampshire restaurant, Time Out bar & lounge, a garden terrace and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include two pools, a gym, five indoor tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.