DEPUTY DIRECTOR OF SERVICES
| Posting date: | 10 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 10 October 2025 |
| Location: | Cheltenham, Gloucestershire |
| Remote working: | On-site only |
| Company: | G4S |
| Job type: | Permanent |
| Job reference: | 17447 |
Summary
DEPUTY DIRECTOR OF SERVICES
Salary: Competitive
Working Hours: Permanent, Full Time, 40 hours per week, Monday to Friday between 8:00am and 5:00pm
Location: Cheltenham, GL51 0EX
G4S facilities Management are seeking a Deputy Director of Services to provide senior operational leadership and support for a major Facilities Management contract in Cheltenham. If you have a proven track record of managing large-scale operations and are skilled in financial management and people leadership, this role offers an exciting opportunity to make a significant impact.
Experience: You should have significant operational management experience in a similar-sized role, with a background in both hard and soft services. Experience delivering complex services within PFI contracts is highly desirable.
Skills: We need someone who is commercially astute and possesses strong communication, team-building, and influencing skills. You must be results-oriented with the ability to make tough decisions and consistently raise the bar.
Qualifications: While not required, an appropriate FM qualification and a NEBOSH General Certificate are desirable. You must be able to obtain Developed Vetting clearance.
Key Responsibilities:
As the Deputy Director of Services, you will play a critical role in ensuring the successful delivery of our contract. Your main responsibilities will include:
Financial Management: Oversee a £30M budget and work to achieve revenue, profit (EBITDA), and cash targets. You'll be responsible for effective financial management and billing arrangements to meet all internal and statutory obligations.
Operational Delivery: Work with the Contract Management Team to execute business strategies and service improvement plans. You will ensure we deliver high-quality services that enhance our brand and promote long-term partnerships with clients.
People Leadership: Guide and support your team to ensure they are engaged and aligned with our company values. You will lead by example, fostering a culture of teamwork, integrity, and safety.
Customer Engagement: Develop and maintain strong, strategic partnerships with key stakeholders to support and enhance the delivery of FM services.
Health and Safety: Promote a positive safety culture, ensuring compliance with all regulations and continuously seeking ways to improve
Essential Skills & Experience:
Significant operational management experience in a similar-sized role, covering both hard and soft services.
Proven experience delivering complex services within PFI contracts.
Strong leadership skills with the ability to influence and build confidence with customers.
Highly motivated and results-oriented, with a focus on continuous improvement.
Excellent communication, team-building, and stakeholder management abilities.
If you are a motivated, reliable, and innovative leader who thrives on collaboration and delivering excellence, we encourage you to apply.
Excellent benefits package including 2.5% Golden Hello payment on commencement of employment and up to £2,000 annual retention bonus subject to eligibility criteria (pro-rata for part time employees), subject to achieving and maintaining clearance requirements.
Benefits
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
2.5% Golden Hello payment
£2,000 annual retention bonus
25 days holiday plus bank holidays
Progression, training and development catered to you.
Refer A Friend incentives
Company pension scheme with employer contributions.
G4S Life Assurance Scheme.
Subsidised healthcare plan.
Charity work- Match-IT and Payroll Giving.
Confidential Counselling Services
24/7 support specialising in health and medical
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Please be aware that due to the nature of the business security clearance to a high government level will be required.
#LI-RG1
Salary: Competitive
Working Hours: Permanent, Full Time, 40 hours per week, Monday to Friday between 8:00am and 5:00pm
Location: Cheltenham, GL51 0EX
G4S facilities Management are seeking a Deputy Director of Services to provide senior operational leadership and support for a major Facilities Management contract in Cheltenham. If you have a proven track record of managing large-scale operations and are skilled in financial management and people leadership, this role offers an exciting opportunity to make a significant impact.
Experience: You should have significant operational management experience in a similar-sized role, with a background in both hard and soft services. Experience delivering complex services within PFI contracts is highly desirable.
Skills: We need someone who is commercially astute and possesses strong communication, team-building, and influencing skills. You must be results-oriented with the ability to make tough decisions and consistently raise the bar.
Qualifications: While not required, an appropriate FM qualification and a NEBOSH General Certificate are desirable. You must be able to obtain Developed Vetting clearance.
Key Responsibilities:
As the Deputy Director of Services, you will play a critical role in ensuring the successful delivery of our contract. Your main responsibilities will include:
Financial Management: Oversee a £30M budget and work to achieve revenue, profit (EBITDA), and cash targets. You'll be responsible for effective financial management and billing arrangements to meet all internal and statutory obligations.
Operational Delivery: Work with the Contract Management Team to execute business strategies and service improvement plans. You will ensure we deliver high-quality services that enhance our brand and promote long-term partnerships with clients.
People Leadership: Guide and support your team to ensure they are engaged and aligned with our company values. You will lead by example, fostering a culture of teamwork, integrity, and safety.
Customer Engagement: Develop and maintain strong, strategic partnerships with key stakeholders to support and enhance the delivery of FM services.
Health and Safety: Promote a positive safety culture, ensuring compliance with all regulations and continuously seeking ways to improve
Essential Skills & Experience:
Significant operational management experience in a similar-sized role, covering both hard and soft services.
Proven experience delivering complex services within PFI contracts.
Strong leadership skills with the ability to influence and build confidence with customers.
Highly motivated and results-oriented, with a focus on continuous improvement.
Excellent communication, team-building, and stakeholder management abilities.
If you are a motivated, reliable, and innovative leader who thrives on collaboration and delivering excellence, we encourage you to apply.
Excellent benefits package including 2.5% Golden Hello payment on commencement of employment and up to £2,000 annual retention bonus subject to eligibility criteria (pro-rata for part time employees), subject to achieving and maintaining clearance requirements.
Benefits
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
2.5% Golden Hello payment
£2,000 annual retention bonus
25 days holiday plus bank holidays
Progression, training and development catered to you.
Refer A Friend incentives
Company pension scheme with employer contributions.
G4S Life Assurance Scheme.
Subsidised healthcare plan.
Charity work- Match-IT and Payroll Giving.
Confidential Counselling Services
24/7 support specialising in health and medical
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Please be aware that due to the nature of the business security clearance to a high government level will be required.
#LI-RG1