Team Administrator
| Posting date: | 10 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 24 September 2025 |
| Location: | Guildford, Surrey, GU2 8WZ |
| Company: | Surrey County Council |
| Job type: | Permanent |
| Job reference: | SCC/TP/397940/3768_1757496806 |
Summary
This role has a starting salary of £27,634 per annum, based on a 36 hour working week. For the part-time (18 hours per week) position, the starting salary will be £13,817 per annum.
We are excited to be hiring three new Team Administrators to join our fantastic Social Care Administration Team on a permanent basis. The positions will be based at The St Francis Centre, Southway, Guildford, Surrey, GU2 8WZ. The positions are open t hybrid working. This means that for two days a week (on a rota basis) you'll work from our office, and the remainder of the week is worked from home.
We have the following positions available:
- 2x full-time (36 hours per week), permanent Administrators
- 1x part-time (18 hours per week, Weds - Fri), permanent Administrator
Rewards and Benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service (plus bank holidays)
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days per year
- Learning and development hub where you can access a wealth of resources
About the Role
If you are looking for a new challenge within a fast-paced administrative team in a Social Care setting and you are someone who loves to improve and learn new skills - we want to hear from you!
"It is great working with such kind and considerate colleagues, who always look out for one another and communicate well with tasks, which are always delegated fairly within the team. The Management Team are very supportive and always listen so you know you are being heard, which really boosts morale" - GB, Team Administrator, South West.
Working within our Social Care Administration Team you will play an integral part in the day-to-day running of the department, and all things admin. In this role you will organise and minute a variety of multi-agency meetings on behalf of the Social Care teams and distribute minutes to involved parties, ensuring timescales are met. As a Team Administrator, up to 70% of the role is minuting meetings that are unable to be recorded due to the professionals and agencies we work with. These meetings also have national statutory timeframes and could be used in court proceedings.
You will also provide an efficient telephone service to our stakeholders and service users; liaising with professionals both within social care and with partner agencies, such as Police, Health, Education and Legal. You will keep track of information, update and maintain spreadsheets and databases, and provide performance information to line managers and other departments when requested.
As our Team Administrator you will need to be highly organised, willing to take responsibility and initiative, and comfortable setting your own priorities and meeting deadlines. You will be key in making sure that everything is in place to guarantee all runs smoothly for the processes and teams you support.
Shortlisting Criteria
To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence:
- Prior administration experience in a customer-focused environment, working with highly confidential information
- Ability to work as part of a team, whilst being proactive and using initiative with a commitment to your own professional development
- Excellent customer service, and both verbal and written communication skills
- Experience in minuting taking, typing directly onto a laptop
- Excellent IT skills and proficiency in using Microsoft Office
- Ability to take a confident and organised approach to your work to tight deadlines
Application Questions
- Please outline your administration experience.
- Note-taking support to meetings is a large part of this role. Please give evidence, with examples, of your laptop note taking experience.
- Please describe, and give examples of, how you maintain good customer service.
- Please list the skills and any qualifications you have that are relevant to this job.
The job advert closes at 23:59 on 24th September 2025.
Interviews will be in person at The St Francis Centre, Southway, Guildford, Surrey, GU2 8WZ and should last approximately 45/60 minutes. It will include 8 competency based questions and a minute taking exercise.
A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.
Local Government Reorganisation
Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.
Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents!
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.