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ServiceNow Scrum Master

Job details
Posting date: 10 September 2025
Salary: £42,665 to £50,495 per year
Additional salary information: SEO National: £42,665 - £46,765 London: £46,060 - £50,495 + plus industry leading pension and benefits. For details of our pay on appointment policy, please see below under the heading ‘Salary’.
Hours: Full time
Closing date: 24 September 2025
Location: Warrington
Company: Government Recruitment Service
Job type: Permanent
Job reference: 425644/4

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Summary

Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food & farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.

Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group.

We have around 1,000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.

Find out more about us on:

Defra Digital Blog

LinkedIn

DefraJobs

The ServiceNow Scrum Master will play a key role in leading and supporting agile delivery on our ServiceNow platform. Sitting within the Service Tooling team, this role helps deliver and enhance several critical digital services across the Defra group. You'll guide teams through agile ways of working, keeping them focused on delivering real value to users.

In this role you will sprint planning, daily stand-ups and retrospectives, supporting teams to write clear user stories and define meaningful acceptance criteria. By removing blockers, tracking progress and driving continuous improvement. You will ensure high quality changes are delivered to the ServiceNow platform.

Working closely with developers, testers, product owners and stakeholders, you'll help everyone understand what needs to be done and how to collaborate effectively. You will also coach the team on agile practices, building confidence, strengthening delivery and continuously improving how they work.

Please note this post requires Security Check (SC) clearance. To gain (SC) clearance all applicants are required to have been a UK resident for a minimum of 5 years.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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