Branch Advisor - Ballymena
| Posting date: | 09 September 2025 |
|---|---|
| Salary: | £14.50 per hour |
| Additional salary information: | 14.50 per hour |
| Hours: | Full time |
| Closing date: | 16 September 2025 |
| Location: | Ballymena, County Antrim, BT436AF |
| Company: | Hays Specialist Recruitment |
| Job type: | Contract |
| Job reference: | 4722668_1757428279 |
Summary
Your new company
One of Ireland's largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Customer Service official at Northern Ireland.
Your new role
You will be tasked in greeting and engaging with customers on banking hall floor - enquiring as to their needs. Guiding customers to the appropriate self-service options - mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required. Handling basic queries and complaints - directing to senior staff as required. Engaging with customers using iPads, updating customer information and sales needs.
- Customer Service experience, high standard of service and demonstrated awareness of the importance of same
- Resilient and hard-working - busy work environment
- Good communication and interpersonal skills - ability to work as part of a team in a busy branch
What you'll need to succeed
- Customer Service experience, high standard of service and demonstrated awareness of the importance of same.
- Good communication and interpersonal skills - ability to work as part of a team in a busy branch.
What you'll get in return
An opportunity to develop valuable skills in customer service and administration, and experience in a dynamic, team-oriented workplace.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk