Asset Services Administrator
| Posting date: | 09 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £26,509 |
| Hours: | Full time |
| Closing date: | 09 October 2025 |
| Location: | Chatham, ME4 4LL |
| Company: | MHS Homes |
| Job type: | Permanent |
| Job reference: | 50 |
Summary
Job Advert
We are looking for a highly organized and proactive Administrator to join our team and support our daily operations. Working
within our Asset Data Team, you’ll provide administrative support for the delivery of our asset management functions. You’ll book
and manage surveys, ensuring residents are informed and engaged with the process and information flows smoothly, ensuring we
continue to provide safe and decent homes to our customers. You’ll assist with the record keeping of property asset information
updating housing databases from repairs and inspections. You’ll encourage customer engagement through making phone calls, sending
letters and working across various teams to ensure effective stakeholder communications.
Key Responsibilities:
* Manage and maintain office systems, including data management and filing.
* Handle incoming and outgoing calls, emails, and correspondence efficiently.
* Schedule and coordinate meetings, appointments, and travel arrangements.
* Arranging property inspections for Surveyors, following up with contractors and tenants and documenting outcomes on relevant
systems.
* Administrative support to the team, providing a coordinating function to enable an effective customer service.
* Management of team email in-box and responding to general enquiries in relation to the service
Requirements:
* Proven experience as an Administrator, Administrative Assistant, or similar role.
* Excellent organizational and multitasking abilities.
* Strong communication skills, both written and verbal.
* Proficiency in MS Office (Word, Excel, PowerPoint).
* Ability to work independently and as part of a team.
* Attention to detail and problem-solving skills.
We offer:
* A performance based annual bonus + pension contributions matched up to 6%
* 28 days holiday + bank holidays and the option to buy/sell holiday
* Training & Development and opportunities for continuing professional development including regular tool box talks
* A great team of colleagues to work with
* Regular social and charitable events and a range of wellbeing activities
* Enhanced family leave policies
* A really competitive package of flexible employee benefits including a cycle to work scheme
* Free parking and disabled parking
* Access to two holiday homes in Norfolk and Dorset
Join mhs and contribute to making a meaningful impact on the lives of young people in our community.
At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of
opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and
eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital
status, or pregnancy and maternity.
We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the
job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate
they can do the job.
Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the
shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done
based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling
us about your skills and experience.
We are looking for a highly organized and proactive Administrator to join our team and support our daily operations. Working
within our Asset Data Team, you’ll provide administrative support for the delivery of our asset management functions. You’ll book
and manage surveys, ensuring residents are informed and engaged with the process and information flows smoothly, ensuring we
continue to provide safe and decent homes to our customers. You’ll assist with the record keeping of property asset information
updating housing databases from repairs and inspections. You’ll encourage customer engagement through making phone calls, sending
letters and working across various teams to ensure effective stakeholder communications.
Key Responsibilities:
* Manage and maintain office systems, including data management and filing.
* Handle incoming and outgoing calls, emails, and correspondence efficiently.
* Schedule and coordinate meetings, appointments, and travel arrangements.
* Arranging property inspections for Surveyors, following up with contractors and tenants and documenting outcomes on relevant
systems.
* Administrative support to the team, providing a coordinating function to enable an effective customer service.
* Management of team email in-box and responding to general enquiries in relation to the service
Requirements:
* Proven experience as an Administrator, Administrative Assistant, or similar role.
* Excellent organizational and multitasking abilities.
* Strong communication skills, both written and verbal.
* Proficiency in MS Office (Word, Excel, PowerPoint).
* Ability to work independently and as part of a team.
* Attention to detail and problem-solving skills.
We offer:
* A performance based annual bonus + pension contributions matched up to 6%
* 28 days holiday + bank holidays and the option to buy/sell holiday
* Training & Development and opportunities for continuing professional development including regular tool box talks
* A great team of colleagues to work with
* Regular social and charitable events and a range of wellbeing activities
* Enhanced family leave policies
* A really competitive package of flexible employee benefits including a cycle to work scheme
* Free parking and disabled parking
* Access to two holiday homes in Norfolk and Dorset
Join mhs and contribute to making a meaningful impact on the lives of young people in our community.
At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of
opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and
eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital
status, or pregnancy and maternity.
We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the
job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate
they can do the job.
Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the
shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done
based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling
us about your skills and experience.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.