Operations Manager
| Posting date: | 09 September 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 09 October 2025 |
| Location: | Kent, ME17 2DL |
| Company: | The Clancy Group |
| Job type: | Permanent |
| Job reference: | 1379609116 |
Summary
Operations Manager
£45000 - £55000 + Car/Allowance and other benefits
LenhamWe do what we say - That’s why we need people like you to help us deliver on our promises. People who enjoy getting things done!
Are you a dynamic and inspiring leader with water industry experience? Do you thrive in a fast-paced environment where you can drive efficiency and excellence? If so we have an exciting opportunity for you to join our team as a Developer Services Operations Manager
The Role...
We are looking for a results-driven Operations Manager, to lead and support a team of supervisors (Front Line Managers) in delivering an efficient and high-quality service within our South East Water Contract. Your team will be focused on overseeing developer connections to water and wastewater networks, ensuring a timely and compliant service delivery.
This is a challenging yet rewarding opportunity, ideal for someone who thrives on change and continuous improvement.
Here are just some of the activities you will be involved with…
- Develop and implement innovative strategies, processes, and procedures to improve commercial and operational efficiency.
- Lead and inspire teams to uphold the highest standards of health, safety, environment & quality.
- Engage with external stakeholders, including developers, local authorities, and contractors, to support project delivery and resolve disputes
- Drive a “right first time” culture to minimise customer complaints.
- Proactively plan and manage future works and programmes, ensuring optimal use of labour, plant, and resources.
- Promote best practices across teams and encourage continuous improvement.
We’d love to hear from you if you can demonstrate…
You are a strong, confident leader with exceptional communication skills, commercial awareness, and the ability to inspire and motivate teams. You should be comfortable working in a fast-paced environment, with the ability to manage challenges and drive continuous improvement.
A background in the utilities and water sector is essential and specifically developer services, along with IOSH and NRSWA qualifications. You should have experience leading teams and implementing operational improvements. Strong computer literacy is also required, as well as a full UK driving licence.
Our Company
Every day we work smarter, greener and use our imaginations.
Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.
We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.
What Next
You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do!
Benefits
In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.
Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.
We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.
Proud member of the Disability Confident employer scheme