Ward Administrator
| Posting date: | 09 September 2025 |
|---|---|
| Salary: | £24,465.00 per year |
| Additional salary information: | £24465.00 a year |
| Hours: | Full time |
| Closing date: | 22 September 2025 |
| Location: | Plymouth, PL6 8DH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9216-25-1151 |
Summary
Check patient details on admission and update on iPM as necessary. Manage enquiries, including telephone enquiries in conjunction with and under the direction of nursing staff. Receiving results by telephone from laboratories. Maintain hospital notes in accordance with the Plymouth Hospitals NHS Trust policies. Entering admissions and discharges on IPM, including ward transfers, clinical transfers and speciality transfers, updating patient information where necessary. Entering EDD (estimated date of discharge) on iPM for patients after 24hrs of admission. Ensuring that the bed state is kept up to date on IPM in real time. Ensure up to date front sheets and labels are available in patients notes. File reports, ensuring they have firstly been seen and initialled by Medical staff. Ensure availability of case notes (including investigation reports) for all admissions. Obtaining notes from other departments using computerised tracing system. Tracing of notes in and out of ward using the computerised tracing system. Ensure notes are filed correctly when patients are discharge/transferred or taken to bereavement services. Liaising with other departments and secretaries regarding referrals, appointments, investigations, and referring for transport as required. Updating IPM as per Trust Policy. (NB referrals and investigations should be delivered or phoned through and not put in post). Notify GP in the event of a patient death. Keep an up to date list of all investigations requested on the ward and advise junior medical staff accordingly. Keep the ward office tidy and stationery replenished, distribute and redirect mail. Ensure all faults are reported to Estates for repair in a timely fashion. Make up admission packs, etc. as appropriate. General use of the VDU for clerical and identification purposes. Photocopying when required. Distribution of post and re-directing of mail. Liaising with Post Room staff for collection or urgent specimens. Work closely with medical staff and with other members of the disciplinary team. To integrate into the departmental team and be able to relate to patients and families. To request transport as required. To deal with bleep enquiries To book follow-up appointments for patients as required. To ensure notes are available for Clinical Coding following discharge. Other duties, which may be allocated by the Ward Manager/Deputy ward Manager/ Matron. On patient discharge ensure friends and family feedback survey has been completed. Give support to patient/ visitor to complete this if required.