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CRM Marketing Systems Officer

Job details
Posting date: 09 September 2025
Salary: £30,805 to £36,636 per year
Hours: Full time
Closing date: 28 September 2025
Location: Birmingham, West Midlands
Remote working: Hybrid - work remotely up to 2 days per week
Company: Aston University
Job type: Permanent
Job reference: 0648-25

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Summary

Aston University is looking to recruit a proactive and detail-oriented CRM Marketing Systems Officer to support the use of Microsoft Dynamics and other systems for our Marketing Department.

In this key role, you’ll be part of a centre of excellence for CRM across the University, working closely with colleagues in marketing, admissions, and recruitment to design, implement, and optimise communication journeys from enquiry to enrolment. You’ll support consistent CRM usage, campaign performance, data-driven insights, and the continuous enhancement of our student engagement activity.

This is an exciting opportunity for someone with experience in CRM systems, ideally within Higher Education. You’ll need excellent communication skills, a good understanding of CRM platforms (particularly Dynamics 365 and Gecko), and the ability to collaborate across a wide range of teams and stakeholders.

Join us and be part of a friendly, innovative, and forward-thinking marketing and recruitment team that values creativity, collaboration, and continuous improvement.

This role may meet the requirements for Skilled Worker visa sponsorship.

If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role.

Please note we are unable to confirm individual eligibility before shortlisting.

See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa

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Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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