Parts Telesales Advisor
| Posting date: | 09 September 2025 |
|---|---|
| Salary: | £25,396.8 per year |
| Hours: | Full time |
| Closing date: | 09 October 2025 |
| Location: | Nottingham, Midlands, NG1 1GN |
| Remote working: | On-site only |
| Company: | Machine Mart |
| Job type: | Permanent |
| Job reference: | 57814754 |
Summary
About The Role
We have an exciting position for a Parts Telesales Advisor in our busy Aftersales division
This role is full time at our Nottingham Head Office (no hybrid working
What you’ll be doing:
- You’ll be answering telephone calls quickly and efficiently providing a first class call experience for our Customers
- You’ll be responding to emails in a professional manner
- You’ll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them
What you’ll need - skills and experience:
- Proven experience in a Sales office environment. You’ll ideally have practical experience / knowledge of some or all of our product range
- You'll be a confident, enthusiastic and driven team player
- Your personal skills will include accuracy and numeracy as well as computer literacy
- You’ll possess the desire to succeed both individually and as part of the team
Benefits
What you’ll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
- Discounts on 100's of high street & online brands including restaurants, holidays, and shopping
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The Company
Where you’ll be working:
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.
We have an exciting position for a Parts Telesales Advisor in our busy Aftersales division
This role is full time at our Nottingham Head Office (no hybrid working
What you’ll be doing:
- You’ll be answering telephone calls quickly and efficiently providing a first class call experience for our Customers
- You’ll be responding to emails in a professional manner
- You’ll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them
What you’ll need - skills and experience:
- Proven experience in a Sales office environment. You’ll ideally have practical experience / knowledge of some or all of our product range
- You'll be a confident, enthusiastic and driven team player
- Your personal skills will include accuracy and numeracy as well as computer literacy
- You’ll possess the desire to succeed both individually and as part of the team
Benefits
What you’ll get in return for your commitment:
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
- Discounts on 100's of high street & online brands including restaurants, holidays, and shopping
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
About The Company
Where you’ll be working:
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.