Attendance Officer (Norwich)
| Posting date: | 08 September 2025 |
|---|---|
| Salary: | £25,120 to £27,249 per year, pro rata |
| Additional salary information: | Salary: Support Staff Pay Scale F: £25,120 to £27,249 pro-rata per annum (Actual) (£28,598 - £31,022 full time/full year equivalent) |
| Hours: | Full time |
| Closing date: | 12 September 2025 |
| Location: | Thetford, Norfolk |
| Remote working: | On-site only |
| Company: | Inspiration Trust |
| Job type: | Temporary |
| Job reference: | SEP20250261 |
Summary
Salary: Support Staff Pay Scale F: £25,120 to £27,249 pro-rata per annum (Actual) (£28,598 - £31,022 full time/full year equivalent)
Fixed Term: until 31st August 2026
Working Weeks: 39 weeks
Start Date: October 2025
We are seeking a reliable, proactive and efficient Attendance Officer to join the team at Thetford Academy.
The successful candidate will help our students achieve success by working with students, families, staff and other agencies to support and intervene with student attendance. You will have excellent organisational skills and confidence in communicating with a range of different stakeholders, including students and parents.
The main responsibility of the Attendance Officer role will be:
- To promote high levels of school attendance and punctuality
- To liaise with parents, relevant County Council, alternative education providers, schools and other staff to support and improve student attendance
- To conduct meetings with students and families
- To support good attendance through mentoring and small group work with students.
- To ensure the swift and accurate completion of the school register and any other attendance documentation
The ideal candidate will have:
- GCSE (or equivalent) in Maths and English
- NVQ Level 3 or equivalent experience in a relevant role
- Experience in working in monitoring attendance and punctuality of students
- Ability to build good relationships with teaching staff and Academy Leadership Team
Thetford Academy is a remarkable place to work and is at the academic and cultural heart of the community. Pupils are taught a curriculum to prepare them for challenges they may face whilst building an appreciation and understanding of the world and achieve this by teaching pupils to develop a set of values and habits to allow them to contribute to their community, and beyond.
The school’s vision is that every pupil can succeed, both in their academic results and as an outgoing and positive member of the local, national, and global communities. Thetford Academy achieves this by ensuring that everyone commits to achieving outstanding progress, enjoying, and engaging in their learning, and being prepared to take on challenge without the fear of failure.
We are part of the Inspiration Trust, twice ranked as the country’s top family of comprehensive schools for pupil progress, and strongly believe in the importance of giving the widest educational opportunities to all young people, regardless of their background. We have strong networks across the Trust, with opportunities to work with a diverse range of schools and partners. We are committed to offering excellent professional and learning opportunities for our staff, with a busy programme of continuing professional development courses delivered by some of the country’s best educational thinkers and practitioners.
The Inspiration Trust is a Multi Academy Trust, committed to delivering the very best educational experience for the young people of Norfolk and Suffolk, across 17 schools. We are ambitious for our schools and communities and want to create Britain’s highest performing federation of 3-19 schools and transform education in the East. Inspiration Trust specialises in transforming schools in disadvantaged areas and taking academies from failing to outstanding.
Thetford Academy has been rated as Good overall by Ofsted, after an inspection in March 2020. The report says that the school has 'a curriculum that ensures pupils deepen their thinking' and that pupils 'feel valued and cared for.'
When you join Inspiration Trust's thriving network of talented teachers, leaders and support staff, you join an organisation that supports you to be the best you can be. The Trust offers a varied professional development programme for employees.
We are committed to offering excellent professional opportunities for our staff, through careful support and personalised CPD. We offer a structured and specific induction programme.
The Trust also offers:
- Generous holiday entitlement
- Local Government Pension Scheme (LGPS) with generous employer contributions
- Health Plan and Employee Assistance Programme giving access to a range of services including claim back costs for Eye Care and prescriptions and access to 24/7 virtual GP Service and mental health support (Terms and conditions and restrictions apply).
- Cycle-to-work scheme
- Retail Benefits offering discounts with many shops and suppliers
- Corporate membership of the Norwich Theatre Royal
- Salary sacrifice schemes, including home technology, smartphones and healthcare plans, including Dental insurance and Gym membership discounts (Terms and conditions and restrictions apply).
- Free Parking (on most sites)
*Some benefits are only available following successfully passing probation
If you would like to know more about this exciting opportunity, then please contact Ilona Haye, PA to Principal (ilonahaye@inspirationtrust.org).
To apply for this role please click the Apply button to complete the online application form.
Closing date for applications: 9am on Friday 12th September 2025
Interview date: Friday 19th September 2025
Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.
When you start your application, you will receive several emails from our application provider, Vacancy Filler. Please be aware that some email providers may mistakenly mark these messages as spam. To avoid missing important updates, we recommend checking your spam or junk folders regularly throughout the application process and marking these emails as safe.
Fixed Term: until 31st August 2026
Working Weeks: 39 weeks
Start Date: October 2025
We are seeking a reliable, proactive and efficient Attendance Officer to join the team at Thetford Academy.
The successful candidate will help our students achieve success by working with students, families, staff and other agencies to support and intervene with student attendance. You will have excellent organisational skills and confidence in communicating with a range of different stakeholders, including students and parents.
The main responsibility of the Attendance Officer role will be:
- To promote high levels of school attendance and punctuality
- To liaise with parents, relevant County Council, alternative education providers, schools and other staff to support and improve student attendance
- To conduct meetings with students and families
- To support good attendance through mentoring and small group work with students.
- To ensure the swift and accurate completion of the school register and any other attendance documentation
The ideal candidate will have:
- GCSE (or equivalent) in Maths and English
- NVQ Level 3 or equivalent experience in a relevant role
- Experience in working in monitoring attendance and punctuality of students
- Ability to build good relationships with teaching staff and Academy Leadership Team
Thetford Academy is a remarkable place to work and is at the academic and cultural heart of the community. Pupils are taught a curriculum to prepare them for challenges they may face whilst building an appreciation and understanding of the world and achieve this by teaching pupils to develop a set of values and habits to allow them to contribute to their community, and beyond.
The school’s vision is that every pupil can succeed, both in their academic results and as an outgoing and positive member of the local, national, and global communities. Thetford Academy achieves this by ensuring that everyone commits to achieving outstanding progress, enjoying, and engaging in their learning, and being prepared to take on challenge without the fear of failure.
We are part of the Inspiration Trust, twice ranked as the country’s top family of comprehensive schools for pupil progress, and strongly believe in the importance of giving the widest educational opportunities to all young people, regardless of their background. We have strong networks across the Trust, with opportunities to work with a diverse range of schools and partners. We are committed to offering excellent professional and learning opportunities for our staff, with a busy programme of continuing professional development courses delivered by some of the country’s best educational thinkers and practitioners.
The Inspiration Trust is a Multi Academy Trust, committed to delivering the very best educational experience for the young people of Norfolk and Suffolk, across 17 schools. We are ambitious for our schools and communities and want to create Britain’s highest performing federation of 3-19 schools and transform education in the East. Inspiration Trust specialises in transforming schools in disadvantaged areas and taking academies from failing to outstanding.
Thetford Academy has been rated as Good overall by Ofsted, after an inspection in March 2020. The report says that the school has 'a curriculum that ensures pupils deepen their thinking' and that pupils 'feel valued and cared for.'
When you join Inspiration Trust's thriving network of talented teachers, leaders and support staff, you join an organisation that supports you to be the best you can be. The Trust offers a varied professional development programme for employees.
We are committed to offering excellent professional opportunities for our staff, through careful support and personalised CPD. We offer a structured and specific induction programme.
The Trust also offers:
- Generous holiday entitlement
- Local Government Pension Scheme (LGPS) with generous employer contributions
- Health Plan and Employee Assistance Programme giving access to a range of services including claim back costs for Eye Care and prescriptions and access to 24/7 virtual GP Service and mental health support (Terms and conditions and restrictions apply).
- Cycle-to-work scheme
- Retail Benefits offering discounts with many shops and suppliers
- Corporate membership of the Norwich Theatre Royal
- Salary sacrifice schemes, including home technology, smartphones and healthcare plans, including Dental insurance and Gym membership discounts (Terms and conditions and restrictions apply).
- Free Parking (on most sites)
*Some benefits are only available following successfully passing probation
If you would like to know more about this exciting opportunity, then please contact Ilona Haye, PA to Principal (ilonahaye@inspirationtrust.org).
To apply for this role please click the Apply button to complete the online application form.
Closing date for applications: 9am on Friday 12th September 2025
Interview date: Friday 19th September 2025
Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.
When you start your application, you will receive several emails from our application provider, Vacancy Filler. Please be aware that some email providers may mistakenly mark these messages as spam. To avoid missing important updates, we recommend checking your spam or junk folders regularly throughout the application process and marking these emails as safe.