Referral Coordinator/Senior Administrator
| Posting date: | 08 September 2025 |
|---|---|
| Salary: | £32,199.00 to £34,876.00 per year |
| Additional salary information: | £32199.00 - £34876.00 a year |
| Hours: | Full time |
| Closing date: | 22 September 2025 |
| Location: | Croydon, CR0 1FE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9334-25-0893 |
Summary
(a) To provide the MDT with a professional and confidential administration service, to include, referrals processing, data reporting, uploading patient information on the trust's system, typing correspondences, minute taking, photocopying, filing and scanning.(b) To assist people in a helpful, diplomatic and tactful manner, screening and re-routing calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate.(c) To act independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.(d) Ability to work in an unpredictable pattern, dealing with frequent interruptions.(e) Organise the booking of interpreters and translation of correspondence, where appropriate.(f) To arrange appointments and meetings on behalf of all team members as required.(g) Make travel arrangements for the team when required.(h) Order stationery and be responsible for the following up of orders to ensure delivery and correct receipt of stock for the team, as required.(i) To add referrals to the Trust patient database within 24 hours of receipt.(j) Oversee the patient database, ensuring patient details are updated and accurate at all times, whilst adhering to timescales and data protection.(k) To contribute to the compliance of Health and Safety requirements as requested by management. May be required to become Health and Safety Champion depending on service need.(l) Support admin trainees and temporary staff(m) To contact Trust Estates and Facilities Department to report any faults or works that need to be undertaken.