Warehouse Operative - Helpdesk
| Posting date: | 05 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 05 October 2025 |
| Location: | Dunstable, LU5 4RZ |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75739949 |
Summary
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our busy Distribution Centre, based by Dunstable is a fantastic environment filled with hundreds of brilliant personalities.
As a Help Desk Coordinator you will support and provide information to Regional, Area and Store Managers. Assisting in complaints, climes and quires. Being a link between distribution and stores
Here's the exciting bit…a day includes
- Dealing with store missing cage and tote claims and liaising with stores explaining in detail claims reasoning
- Missing SKU enquires
- Compiling daily left off cage and tote information
- Daily paperwork filing
- Dealing with store complaints and queries
- Notifying stores of late deliveries
- Emergency shortlist allocation
- Dealing with Head office requests
- Supplier haul back invoicing
- Special Order picking
The jobs a good fit for you if:
- You’re open minded and committed to seeing other people’s point of views
- You know you can add value through your strong communication skills
- You have developed a keen attention to detail and take pride in the accuracy of your work
- You enjoy working at a fast pace in an everchanging environment
- You get satisfaction by finding a resolution to complaints that have been received
- You’re good at using your initiative and professional experience to make clear decisions
- You know you can add value through your ability to build great collaborative relationships
What you'll need
- Working flexibly to meet the demands of the business – covering shifts from 6am to 6pm
- PC literate
- Good knowledge of written English
- Fluent English is essential for store communication purposes
- Good teamwork skills, as well as the ability to work on your own
- An understanding of the Store Managers bonus system and what factors can have a negative impact on this
- Always demonstrate and maintain a high level of health and safety awareness around the warehouse, ensuring own
- safety and the safety of others. Adopting the ASW, H&S Values: Always Safe at work; think smart, think safe
Here's what's in it for you
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Company pension matching and bonus
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Come and be part of something special.
Hours: 40.00| 6.00am-1400pm Working Monday to Friday with one Saturday in every three.
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